Spam Detector

I have a real heart burn with your spam detectoer system on so very many occassions I have attempted to forward an email only to have Verizon not deliver it because it has deemed it to be spam. I follow the instructions to forward the messgae to spamdetector and wait a few hoours and attempt to resend and still it is not sent and is called spam. Most recently I have received an email from what seemed to be from American Express but when I called them they said they did not send it and wanted me to forward it to them I attempted to do so and it has been labeled spam. I am so sick and tired of your spam detector system that if I quite Verizon you can chalk it up to that department.