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Wondering what has changed with Verizon's e-mail spam filtering! For a long time, the filter was very effective and I rarely recived spam e-mails. In the past few months however, spam e-mail has been hitting my in-box at an unprecedented rate; probably 20 - 30 per week.
C.
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Guess there's nobody here of a mind to help or comment!
C.
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@CLW wrote:Guess there's nobody here of a mind to help or comment!
C.
OK, I will comment: nothing has changed. I have been seeing 1 to 2 SPAM emails a day for several years. I check my SPAM folder once a day, move to the inbox anything I want to keep, and delete whatever is left. I do have a few SPAM filters I have set up to delete emails from specific sources, I just have the stuff automatically deleted so that may account for the low number of SPAM messages I actually see in the SPAM folder.
Since nothing has changed for me I really have no way to help. And I really don't see how you could think one of us could help. My experience with SPAM over the last 20 years or so is that whatever I get seems to mostly be directly due to something I myself did: respond to some offer or even just visit some site, or put one of my email addresses into a web page, enter a contest, fill out a form (paper or electronic), etc. So I learned long ago to be very careful with the information I give out, and I guess as a result I don't get much SPAM.
I think the general recommendation is to just delete the SPAM and move on, and eventually they will drop you from their distribution. May take a very long time, but generally the worst thing you can do is respond; once you do they know they have a live person at the other end, and they will sell your email address to as many buyers as they can find.
Sorry, but I don't think there has been any significant change on Verizon's end, at least I am not seeing anything different.
__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.4
Keller, TX 76248 (VHO 1)
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I very rarely get spam to my Verizon email account due to the fact that I have a netzero email account that I use for contests, and corresponding with vendors or especially people that I am working with troubleshooting issues. Most legitmate companies have an unsbscribe link placed in the "fine print". But I have heard of unscrupulous companies that sell your address to others if you click unsubscribe.
This link may be of some help, I opted out abot 3 years ago but recently notice a huge increase of phone calls
http://www.consumer.ftc.gov/articles/0262-stopping-unsolicited-mail-phone-calls-and-email
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Nothing has changed? Certainly not my experience!
I often check the Verizon e-mail spam folder by logging in to verizon web mail instead of retrieving e-mail with Outlook --- I have not found a filtered spam e-mail in there for months --- they all hit my Outlook inbox.
C.
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I have had the same experience as CLW. It began before Verizon recently had us change our POP settings, ports, etc. I thought that might help. It did not! Although I download my mail using Mac Mail, weekly I go to the Verizon webmail to purge my web Inbox. This week the "Spam Detector" filtered 12 spam emails and 2 legitimate messages. On the other hand, the filter completely missed 44 spam messages in only 6 days! So I am constantly required to contain the spam on my computer and mobile devices. This should not be happening, because weekly I mark items as spam. For years Verizon's filters have been great for spam using this procedure. What happened? Why the onslaught? What can be done!!
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The spam has increased substantially in the last few months. The Verizon filters suck! I have a hotmail account and I see some of the same spam emails caught by their spam filter.
I mark the emails in my Verizon account as spam, but that doesn't seem to help. I guess it is a waste of time marking the emails as spam, since there is no action taken on the emails the next time they arrive.
Also - I tried to send an email to a group and my email was marked as Spam! I sent a message to the Verizon and they never replied! It might be time to completely dump Verizon email and go with proven free email services like outlook or yahoo.
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WARNING TO NEW VERIZON.net users
I have only had Verizon email about a month now. Thought everything was ok. Then I realized I was not getting notification emails from a genealogy forum I have been using for eons under my old provider when someone replied to my posts. It is really the only practical way for me to keep up since I post at several different surname forums.
I only discovered this accidently by going directly to one forum and seeing several replies to my posts that I was not notified about. I then went to my Verizon spam settings and the "initial" settings when Verizon set up my email account was set to automatically delete spam. This is not a good idea to set this as initial settings for a new user. Moving to the spam folder seems like a more conservative approach to start with. I never changed these settings myself, it was done for me by Verizon when my account was created. After reading several posts here it seems that many users are complaining about Verizon snagging their good emails as spam.
Now this website I am referring to does not SPAM but I am thinking that for some reason verizon thinks they are so they were deleted without me even knowing about them. I reset my account to move what verizon thinks is SPAM to the SPAM folder instead of deleting them. Only time will tell if these emails are being snagged by Verizon as spam as well as others I am not even aware of yet. At least then I will be aware of the emails. Once I confirm that verizon is snagging these particular emails as spam guess I'll have to deal with getting them UN-SPAMMED.
Hoping this will alert other brand new users to this potentially disasterous setup.
I wondered why my new mailbox seemed so devoid of the usual emails. 😞
Thanks!
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Nothing has changed? Certainly not my experience!
I often check the Verizon e-mail spam folder by logging in to verizon web mail instead of retrieving e-mail with Outlook --- I have not found a filtered spam e-mail in there for months --- they all hit my Outlook inbox.
C.
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Nothing has changed? Certainly not my experience!
I often check the Verizon e-mail spam folder by logging in to verizon web mail instead of retrieving e-mail with Outlook --- I have not found a filtered spam e-mail in there for months --- they all hit my Outlook inbox.
C.
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There's definitely been a change for the worse in the quality of Verizon's spam filter. Used to be it would flag all my spam AND it wouldn't mislabel anything legitimate as spam.
But something's happened in the last couple of months with Verizon's spam filter. Not only did I start getting spam in my Outlook inbox, but I discovered that Verizon was putting e-mails I was expecting to receive into the webmail spam folder. This did not use to happen. And they delete them after three days (IIRC). So I had to start going in regularly to Verizon webmail to see what it had mistakenly flagged as spam this time, so I coiuld retrieve it manually before they deleted it. Eventually I got sick and tired of jumping through these hoops and simply turned off the now nearly useless Verizon spam filter. Everything goes straight into Outlook (my AV suite does a much better filtering job anyway) and I don't have the extra steps of visiting Verizon's website and logging in. But it's still a hassle because now I have to clean out the Outlook junk mail folder, whereas previously hardly anything ever went into it.
It wouid be appreciated if an official Verizon representative would come into this forum to explain just what the heck they did that has screwed up their spam filter -- and what they intend to do to fix it.
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Jeam-
So far having spam go to spam folder instead of automatically deleting emails seems a lot safer. Since I am new to verizon I haven't gotten much spam. I am more concerned about good emails being tagged as spam. I eyeball the spam folder and if all is spam it's easy enough to EMPTY the spam filter with just one click. I am glad I found out that some good emails had been deleted when I did. Otherwise I never would have checked the spam settings that verizon automatically set up.
Thanks for reply. Good to know that others have also had good emails tagged as spam. Seems kind of hit and miss.
Mary lou
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Nothing really changed. Probably those getting more spam have just gotten on one of the spam lists that the various spammers share with each other.
I have two email's with Verizon. One has never gotten spam, the other gets 10 or so a day.
Yes it would be nice if Verizon's Spam detector worked better. BUt you get what you pay for, i.e. its a free offering.
And yes you don't want it to just delete "spam" as I do get false positives on both of my email accounts.
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I am fed up with Verizon's Web Client/Servers. The Spam is unbearable. The filters are inconsistant moving some email to the spam box that is valid spam and some that are from my contacts. The filters also leave a significant amount of spam in my inbox. Why is the spam button on the interface? When you click spam, the spam emails continue to end up in my inbox. Check out the Yahoo email client. When you click on spam, the future emails all end up in the spam folder as they should!
I have also set up emails and domains to block in the Verizon email settings. That doesn't work either. Maybe Verizon should hire programmers that test their software!
Bye-Bye Verizon Webmail. Free Yahoo/Gmail/Outlook are much better options!
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Verizon has a REAL problem on their hands, and nobody seems to be either A) Actively trying to fix it...(no notices of said actions!), B) Knows there is a problem (Impossible!), C) care to fix the problem (could it be?), or D) KNOWS HOW TO FIX THE PROBLEM!
Going from 2-10 junk/spam/ phising e-mails a day, of the typical variety of drug companies, viagra, and assorted sexual
type, to close to 500 a day is intolerable, unacceptable, and VERY dangerous! The consequences could be financially devastating if you [MIS], [Delete], or somehow move legitimate mail contact into the Junk filter. This would be easy to do
when you are bombarded with hundreds, upon hundreds of messages!
VERIZON Tech support, is basically good for absolute novices to computers, With the REAL SUPPORT personal not picking up phones, or replying to e-mails. Instead, Verizon thinks it acceptable to relegate [issues] to third party support people in Costa Rica or the Far East. While they maybe nice, or even smart..They aren't REAL tech support! tech support, should and in Verizon's case, MUST have an active, working understanding of networking, IP, computer language, and software in order to generally answer a question. Going to a company provide manual, or worse, WASTING MY TIME, YOUR TIME for an hour, THEN passing the buck to another person, who too, knows less than nothing, is unacceptable.
I Have all my SPAM settings on max, I have preset filters, I have forwarded to VERIZON well over 1500 messages in the past 5 days, and yet not as much as a courtesy reply.
One thing left to do...Walk into a Time Warner Center and switch.
VERIZON; Your Customer support B L O W S ...period ! Get real Americans, in AMERICA, who are real computer people.
ANd you want us to support Fios >>>> Must be a joke.
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I hear your frustration. I too have had issues with customer service. Hours on phone recently to fix the mess they made of a bill. And I DO HATE IT when they pass you to someone else and you have to start explaining all over again. I have not yet had to tango with tech support but have heard of nightmares from a few neighbors. But, unfortunately for me the only options for high-speed internet where we live is verizon DSL. And that was only deployed a month or so ago. I must say we are very happy with the service.
As for the emails/spam issues. You would think with all the posts calling attention to the problems that they would fix the problem. When we had our old dial-up it was a pain to have to add new filters each time some new fangled thing came out that they were trying to sell you.
I hope your issues get resolved soon. It's as annoying as telemarketers. I have fun with my new caller ID and keep a list of them and then go report them to do not call.gov. It has actually cut down on the spam calls after doing this awhile.
Wouldn't you love to be able to flood the spammers' email box with junk like they do yours? Oh wait - that would be considered spamming. Do they really think folks will buy medical insurance or meds from who-knows-where because of some email ad?