SpamCop
Boltsfan2029
Enthusiast - Level 2

Hi, everyone,

SpamCop is reporting that their e-mails to me (letting me know spam has been processed and is ready to report) are bouncing. I'm not having any problems receiving e-mail from any other sources. Does anyone know if Verizon is blocking SpamCop for some reason? If not any ideas on what the problem might be?

Thanks!

-Sharon

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tns2
Community Leader
Community Leader

Always possible.

Do you have Verizon spam filter active.  If so you may eitther be deleting it automaticaly or sending it a seperate folder (which I recommend) on Verizon's Webmail site.

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Boltsfan2029
Enthusiast - Level 2

Thanks for the reply.

No, they're not being deleted or moved to a folder, SpamCop says that their e-mails are bouncing back to them.

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somegirl
Champion - Level 3

@Boltsfan2029 wrote:

Thanks for the reply.

No, they're not being deleted or moved to a folder, SpamCop says that their e-mails are bouncing back to them.


If they are getting an actual bounceback message, they will need to fill out a WhiteList form to be removed from Verizon's Blacklist. (There's a link to it in the bounceback message itself.) That's not something on your account; Verizon has blocked their sending server.