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SpamCop
Boltsfan2029
Enthusiast - Level 2
‎07-19-2013 02:55 PM

Hi, everyone,

SpamCop is reporting that their e-mails to me (letting me know spam has been processed and is ready to report) are bouncing. I'm not having any problems receiving e-mail from any other sources. Does anyone know if Verizon is blocking SpamCop for some reason? If not any ideas on what the problem might be?

Thanks!

-Sharon

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tns2
Community Leader
Community Leader
‎07-19-2013 04:57 PM

Always possible.

Do you have Verizon spam filter active.  If so you may eitther be deleting it automaticaly or sending it a seperate folder (which I recommend) on Verizon's Webmail site.

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Boltsfan2029
Enthusiast - Level 2
In response to tns2
‎07-19-2013 05:31 PM

Thanks for the reply.

No, they're not being deleted or moved to a folder, SpamCop says that their e-mails are bouncing back to them.

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somegirl
Champion - Level 3
In response to Boltsfan2029
‎07-22-2013 08:30 AM
@Boltsfan2029 wrote:

Thanks for the reply.

No, they're not being deleted or moved to a folder, SpamCop says that their e-mails are bouncing back to them.

If they are getting an actual bounceback message, they will need to fill out a WhiteList form to be removed from Verizon's Blacklist. (There's a link to it in the bounceback message itself.) That's not something on your account; Verizon has blocked their sending server.

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