If verizon is so concerned with security -- why can't I use special characters in my password to make it strong?
In this day and age it's ridiculous to not allow @.$%^&*()!!!!! in my password.
I want to believe Verizon understand security, but until this simple item is correctly, I just don't believe it.
Are your programmers not smart enough to parse those characters? Are you using some antiquated database that can't handle those in a password field? Please bring your technology up to 2001 standards please. 2011 would be good but I don't expect miracles.
I've complained about this issue to your support in the past -- of course that does no good, not sure they even understand the problem. And every year to two I test changing my password to see if it's been fixed -- it's still not.