Sub-Account password recovery
BDFCo
Newbie

Does anyone know how to recover the password for a sub-Account?

Thanks,

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somegirl
Champion - Level 3
  • I go to: http://webmail.verizon.net/signin/ and click on: Forgot Your Password?
  • This brings me to a prompt: "Please tell us what you forgot." I select Password and click the Continue button.
  • Next page says "So that we may access your account, enter your Verizon Online User Name and select the Continue button." - I enter the username for my sub and click Continue.
  • I am then prompted to answer my Secret Question and set a new password.

 Hopefully that should work for you. 🙂

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