I have a subsidiary or secondary email account on my main email account. Somehow I screwed up the pword and I've been absolutely unable to reset it. I've tried everything, multiple times. One thing I've tried several times is requesting a new (4 digit) PIN to be sent to my landline, but even when I get that and enter it, I cannot unblock the account. (Tho, oddly, I have always been able to download email in that account via my Thunderbird software--until now, since I have changed to a new computer.)
And at this time I am away from my landline for several weeks, and I was (understandably) unable to enter my cell [phone number as an alternative.
HELP!!!!!!! This problem is driving me crazy.