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Transferring Email Sub-Accounts between different Verizon Primary Accounts
ckranger11
Newbie
‎03-27-2010 06:00 PM

My wife has had a Verizon sub-account on her parent's Verizon DSL account for 6-7 years from when she lived with them.  She and I have since gotten married, bought a house and become Verizon FIOS customers. Her parents are about to discontinue their Verizon DSL service.

Is there any way to transfer that Verizon sub-account to our new Verizon FIOS account?

Thanks for any help you can provide.

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Re: Transferring Email Sub-Accounts between different Verizon Primary Accounts
somegirl
Champion - Level 3
‎03-27-2010 06:59 PM

Yes. You'll need to contact tech support (see the Contact Us page for options) and have a "repoint" done. They should be able to help you create a sub account on the new FiOS account to move it to, then they should be able to move the username over. Any content on the old sub doesn't move with a repoint, but they should be able to escalate a request to have mail, etc. copied over once it's done.

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