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WHy am I getting a message of "undefined" sometimes (not always) when I try to send email or when I try to delete messages. Sometimes I have to try to delete a message four or five times before it will go away. What's up with this and can it be fixed?
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Good Afternoon,
What browser are you using? Have you cleared your cookies / temporary internet files.
Try going to webmail.verizon.com
Let me know if this works.
Shamika_Vz
Verizon Support
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.
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I have the same problems, both on my desktop and my laptop. XP and Vista respectively. On the desktop, it takes 5-10 seconds for the software to acknowledge that I checked a box to delete an email. Been going on for a couple of weeks now and it's getting very annoying.