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Unable to access my verizon yahoo email

HI, I was logged out of my verizon yahoo email the other day and when I tried to log back in, it would not accept my password.  Everytime I try to re-set the password it bumps me over the the main verizon site where I reset the password but then the new password is not accepted for me email.  

Re: Unable to access my verizon yahoo email
Community Manager
Community Manager

This issue has been escalated to a Verizon agent.