The chat system Verizon has doesn't help me at all. Does anyone know how to stop my system from timing out ever couple of minutes. I don't even have Time to compose an email and send it out without be shut down. Also I spend most of the time as Not RESPONDING. Is anyone else having this problem? This has been ongoing for me and I don't know who to contact.
I have this problem at work but not at home so I think it might have something to do with the corporate firewall and other security measures ... just a guess.
I suffer the same problem, but have been ever since I became a Verizon customer back a few years ago. Now tho, since they made other changes, it has gotten worse in that I am kicked off after only a few minutes. Really bad especially since code can be written to provide a popup to let you know and allow you the optioin to stay logged on or--- give the option to at least save what you have already typed and automatically put it in the Drafts folder. Seems so simple if other ISPs can do it...why not Verizon?