Several times in the past few months I've tried to respond to emails to me with simple, one or two line comments. This has been done from Outlook. In each case Verizon bounced my email as being spam. Absolute nonsense. I sent the email as per their Spam Detector instructions, but they did nothing, as a second sending of the same email reply was blocked. What is going on if a residential customer cannot even send a simple email reply? Of course, there is no one to talk to, as they don't seem to care.
Because it looked like spam. Are sure you aren't accidently including one of the spam triggers in your email.
tns
the problem is verizon has the wrong signitures in place and the spam detector on the inbound side is being fooled the spam detector is not catching inbound at all. verizon is using ip address and domains to catch spam why is that?this is the very way spammers use to fool the spam detector.
@bruteforce wrote:tns
the problem is verizon has the wrong signitures in place and the spam detector on the inbound side is being fooled the spam detector is not catching inbound at all. verizon is using ip address and domains to catch spam why is that?this is the very way spammers use to fool the spam detector.
Nope that is not how it works. But full details are not available.
And yes there is something funny about the way it detects incoming and outgoing spam differently.
tns
fill us in on the spam triggers
As stated in the Spam FAQ page, you will not get any response when sending the message to spamdetector.update@verizon.net for review. You attach the message that you are unable to send, and they review it. Depending on the outcome of the investigation, the filter will either be updated to allow the content that was previously blocked, or it will be determined to be a legitimate block and no changes will be made.
Some troubleshooting steps you can try:
If you have a signature, try removing one line at a time from it and attempting to send the message again. Some signatures look like "ads" to the filters, apparently.
If you are using a pop3 client (Outlook, Outlook Express, etc.) try sending your message from the verizon.net website. If this resolves the issue, then it is something that your client is adding to the message that is causing it to be blocked.
If the Subject line of your message has a whole bunch of "Fwd: Fwd: Re: Fwd:" try removing some of them.
Remove any links/URLs from the email one at a time to isolate if one of them is causing the block.
Some people have suggested sending the message to check@isnotspam.com for investigation. This may work for you as well.
rich
your better off just forward verizon mail to gmail or another web base mail so you don't have to deal with verizon's silly rules.somegirl i'm still trying to figure out how the spam faq statement is helpful?
@bruteforce wrote:rich
your better off just forward verizon mail to gmail or another web base mail so you don't have to deal with verizon's silly rules.somegirl i'm still trying to figure out how the spam faq statement is helpful?
You mean other than the whole list of troubleshooting steps to help get the message through?
somegirl
i noticed that none of your troubleshooting tips are mentioned in the spam faq
Some troubleshooting steps you can try:
If you have a signature, try removing one line at a time from it and attempting to send the message again. Some signatures look like "ads" to the filters, apparently.
If you are using a pop3 client (Outlook, Outlook Express, etc.) try sending your message from the verizon.net website. If this resolves the issue, then it is something that your client is adding to the message that is causing it to be blocked.
If the Subject line of your message has a whole bunch of "Fwd: Fwd: Re: Fwd:" try removing some of them.
Remove any links/URLs from the email one at a time to isolate if one of them is causing the block.
Some people have suggested sending the message to check@isnotspam.com for investigation. This may work for you as well.
Start a new topic or ask questions in the open forum.
