We've been told that you can still keep your email after cancelation. You just don't have to pay or register. You'll want to confirm for yourself.
Interesting topic. I have the service, having used it for the last 6 years for my "transferred" email addresses. How do I find our how to transfer my email address to my new FIOS account??????
They are moving everyone to AOL. And until you do you will be able to keep your email as long as you access it at least once in 6 months. Not sure if that is also tha AOL rule. Aol has a free basic account.
Verizon is totally useless when dealing with Domain issues. I spoke to 4 people and spent 1.5 hours on the phone to find out why my domain was disconnected. Two people said it was discontinued and 2 said it was active. The last person I spoke to asked me for my phone number in case the call was dropped. Of course it was, but I never received a call back. I will be writing to the FCC about the poor customer service and products Verizon has on the market. I would write my senator and congressman, but they created this mess when they broke up Ma Bell.
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.
Please go to your profile page here on the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions.
To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal.