Certainly bad news.
Did you already subscribe? Supposively it was still suppose to work for now for those who were subscribes.
We've been told that you can still keep your email after cancelation. You just don't have to pay or register. You'll want to confirm for yourself.
Since Verizon Your Domain service has been discontinued, what's the process moving forward if you want to retain your Verizon email address after leaving Verizon?
Interesting topic. I have the service, having used it for the last 6 years for my "transferred" email addresses. How do I find our how to transfer my email address to my new FIOS account??????
They are moving everyone to AOL. And until you do you will be able to keep your email as long as you access it at least once in 6 months. Not sure if that is also tha AOL rule. Aol has a free basic account.
Verizon is totally useless when dealing with Domain issues. I spoke to 4 people and spent 1.5 hours on the phone to find out why my domain was disconnected. Two people said it was discontinued and 2 said it was active. The last person I spoke to asked me for my phone number in case the call was dropped. Of course it was, but I never received a call back. I will be writing to the FCC about the poor customer service and products Verizon has on the market. I would write my senator and congressman, but they created this mess when they broke up Ma Bell.
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.
Please go to your profile page here on the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions.
To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal.
Is there any way to request that your "my domain" email account can be transferred to the new AOL mail?
After obtaining My domain email many years ago (mind you I only did to keep my email), I migarted last summer to AOL and am now being told My domain is being discontinued yet i am still being charged. How do I cancel my domain? and will this have any effect on my email that isn ow being handled by AOL? I called Verizon and they couldn't find my account #. If it is just a matter of keepin gmy emial but my domain will be dropped without purchians via Yahoo business, then why am I being charged? I am very confused and can't get answers. If anyone can assist that would be appreciated.
This issue has been escalated to a Verizon agent.
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