Verizon changed something in past month - can't open webmail
Jebb1
Enthusiast - Level 1

It seems that Verizon changed something in the past month and now I can't open my email from my desk at work.  Something in the new webmail system is causing my LAN system at work to block it (thinks it's a virus, spam, etc.).

I have checked the pop up blocker settings and it is not being blocked but SOMETHING is blocking it. 

I can get to the Verizon log in page - and log in.  I can see new email titles in the account status page but when I click to open them it just sits there - never opens - no error messages or warnings of any kind and the little status icon continues spinning.

I can't get into the webmail page directly at all.

What could be causing this and how do I fix it? 

7 Replies
Tartan1
Enthusiast - Level 1

I'm having a very similar issue.  I'm on a PC at work using Internet Explorer 9, and when I log in I can see my messages, and can actually view them, but as soon as I attempt any kind of action, like a "Delete" or "Mark as Spam," I get a message that the action cannot be completed, and the entire mailbox disappears.  The only way I can get it back is to relog.  I've tried different browsers, but this doesn't seem to help.  I don't have these issue at home, where I'm using Safari on a Mac.

Just wanted to let you know that you're not alone.  Hope someone smarter than me will weigh in with a suggestion.

rogerlind84
Newbie
 
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rogerlind84
Newbie

what are verizon current email settings?

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rogerlind84
Newbie

can't open email on my ipad

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JOSEm441
Specialist - Level 2

Change before Sept. 2013

Server

Current Setting

New Setting

SSL Enabled

Port

POP3 Server

incoming.verizon.net

pop.verizon.net

YES

995

SMTP Server

outgoing.verizon.net

smtp.verizon.net

YES

465

Have  you tried the suggestions in post 1 here http://forums.verizon.com/t5/Verizon-net-Email/How-to-set-up-Verizon-net-email-on-the-Apple-iPad-iPh...

 
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rufus82
Newbie

Help !!!  I cannot retrieve any e-mails on my lap top, but they are still coming on my I-Pad. ???

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rufus82
Newbie

I stopped getting mail on my lap top, but my I Pad still gets mail.....

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