Verizon email domain back after disconnect

Dearest Verizon-

Been on hold too many times with too many tech reps and nobody can help me.  I contacted you about moving months ago and was not aware that I had to register my email on the domain and pay in order to keep it PRIOR to my service is disconnected and I can't retrieve my emails. 

I am willing to pay the $19.99 in order to keep my email I need it to be reactivated or speak with someone that can take my card over the phone.  Can anyone help me? My verizon email account is connected to a lot of personal military correspondence and I need it back.

Thank you in advance.

{edited for privacy}