Verizon email is down?
aflute1
Newbie

{"res":{},"error":{"code":"3002","msg":"3002"}}

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topdog
Specialist - Level 2

When I try to get to my Verizon E Mail this morning, I get the following error.  {"res":{},"error":{"code":"3002","msg":"3002"}}

Can anyone help?

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topdog
Specialist - Level 2

I have contacted Verizon and the software people believe this may be a server problem.  If you are experiencing the same problem, please report it to Verizon as it will help them to get the repair made sooner.  They have put me back on the old E mail version which is working so the problem is with the new E mail page.

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jdeere1
Newbie

I, too, am experiencing this same error problem.  Hope a cure is found soon. jdeere

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J0hnny1
Enthusiast - Level 3

I'm getting the same message, so I think so...

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J0hnny1
Enthusiast - Level 3

My Apple mail says:

Alert

Mail could not log in to the account “verizon.net” because of a temporary server error. Try again later.

The server returned the error: Service Temporarily Unavailable.

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Justin46
Legend

@J0hnny wrote:

I'm getting the same message, so I think so...


Not down for me in North Texas.

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.1
Keller, TX 76248

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J0hnny1
Enthusiast - Level 3

My web browser, phone, and mail program on my computer can't access it, so something must be down in the NE....

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DanielPB1953
Newbie

It is odd. My email acount is showing this same error and Outlook can't receive email. If I move 5 feet over to my wife's PC, Outlook works fine on her verizon account.

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J0hnny1
Enthusiast - Level 3

Maybe one of the databases crashed?

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Justin46
Legend

@J0hnny wrote:

My web browser, phone, and mail program on my computer can't access it, so something must be down in the NE....


Oh I wasn't doubting you. My point, athough not expressly mentioned, is that ALL of Verizon's email servers are NOT down. If you and others would update your profile here to include where you are located (at least the state, preferably city and state) then when multiple people post with a problem it would be easy to tell, or at least get an idea, if it is geographic in nature or systemwide.

Just a suggestion for us to help you and you to help others.....

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.1
Keller, TX 76248

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lcadkins
Newbie

I'm in MD and haven't rec'd email to my phone since 8:25, can't log into it on the computer either...

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lesor
Newbie
e-mail down in NY 10003
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Kelly518
Enthusiast - Level 2

Down in Maryland

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byarber
Enthusiast - Level 1

Down in Big Bear, CA

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J0hnny1
Enthusiast - Level 3

I didn't think that you doubted me; I was pointing out that it must not be nationwide and is likely located in the NE (North East). Cat Very Happy

In NY here.

But, since it is down in CA also, maybe it is a database failure that affects only certain accounts...

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jc1001vz
Enthusiast - Level 1

Down in Milford, MA

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leannajoe1
Newbie

Down in PIttsburgh PA.  Last email received on phone at 8:38 a.m.  Can't login on computer -- phone keeps telling me my password is wrong.

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J2004Rac
Enthusiast - Level 1

It's down in southwestern Florida as well.  To the Verizon rep, any idea how quickly this issue is going to resolve?  I run a few business accounts through this particular email and need to access responses ASAP.

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J0hnny1
Enthusiast - Level 3

This is annoying. How can a company this big not have sufficient backup systems?

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altschulera
Newbie

My wife's email is down in Northern VA.  However, my email is working fine, and we have the same "verizon" account, but different email addresses.

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