Something is miserably broken with Verizon's mail filters. A large portion of the email THAT I WANT AND/OR NEED is blocked yet the garbage email messages are sent through. It seems like the majority of email messages I receive are from Verizon Online's anti-spam system. I have been a Verizon FiOS customer since 2004. I have never had such a problem with email.
I cannnot send email using any program other than the web page. I used to be able to send email from my phone and from outlook on my computer, but something changed on their side as the outgoing mail server no longer recognizes me. It says that my password is incorrect, yet I am able to log into the email system to get my mail. I have been using the internet for over 20 years (yes, I know, I was working with a startup ISP in 1994, I am old). I know how to configure SMTP and POP mail clients.