Verizon has locked out my original Yahoo email.
BigLuCk
Newbie

When I try to access my Yahoo email box (not the one associated with Verizon), I am redirected to the Verizon site. I was able to accept the Oath terms for the Verizon/Yahoo email, but I am not directed to the same option for the original Yahoo.

David, a Verizon tech via chat worked with me for an hour before he said he could not assist me. I utilize the original Yahoo email as my primary source and it was be near catastrophic if I could not gain acess again. The solution to the problem appears to be gaining access to the Oath terms to allow my email address {edited for privacy} to accept the terms.

Also, the Yahoo help page simply redirects me 360 degrees back to my starting point each time I attempt to unlock and change the password. I have been sent and entered multiple codes to no avail. Plz help.

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Re: Verizon has locked out my original Yahoo email.
LawrenceC
Moderator Emeritus

Hi BigLuCk ,


Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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