Verizon.net Email Login Issue

[dexman]

Yesterday my Samsung smartphone and two Microsoft Surface devices lost the ability to log into my verizon.net Email account.

I keep receiving a box requesting me to re-enter the password, but, the devices still won't sync, thus resulting in another email password verification request.

I have no problem accessing the verizon.net Email if I go directly to aol.com.

This tells me that AOL appears to have either made a change in how verizon.net accounts need to be configured within our devices, or, is now requiring users to go directly to aol.com to access the accounts.

For clarification, I'm using the stock Samsung Email app on my smartphone and the stock Microsoft Email app on my Surface devices, so, this issue affects both Android and Windows. 🤔

[dexman]

AOL sent notification to users with AOL email accounts advising of the changes. The way that it was written, it gave me the impression that AOL accounts would not be able to be accessed using Microsoft-based apps.

I did some digging and found the page that explains how to utilize the workaround, which I implemented to get my AOL accounts up & running on my Samsung smartphone and Microsoft Surface devices.

The document didn't mention verizon.net accounts, but, when my Verizon email account became unreachable, I dug-up the URL and got the Verizon account back.  🙂

[dexman]

I set-up my Verizon email account as IMAP as opposed to POP.

imap.aim.com

993

1

and

smtp.aim.com

465

1

[mdstone]

Thanks for the suggestion, but I will change services before I will accept using IMAP.  I have no need to store old emails in the cloud for a hacker to potentially find. As it is, and unlike Verizon's old email before handing the service over to AOL, AOL won't actually delete messages when I have my client set to delete them, so I have to manually go in and delete them every day. Can't do that with IMAP without also deleting the messages on my local store when IMAP synchs them up.

[glnzglnz]

My verizon.net emails have not been working on my old iPad Air 2 for about three weeks.  So just now I followed the AOL instructions to delete and re-add my verizon.net email account to the native Mail app on my iPad.  Trying to do the settings "manually" did not work, so I re-did and selected the big AOL button but entered [myname]@verizon.net and my ORIGINAL password.  It is now working.  IMAP I think.

Two observations:

- The "look" of this process makes me think that AOL is trying to push us verizon.net email users further into the AOL world.  It was more AOL-ish.

- I did not have to generate a new password to do this on my iPad.  This is different from what I had to do for Outlook 2003 on my ancient XP machine (about which I have a few posts farther above here).

Did anyone here fix his iPad Mail verizon.net email setting differently from this?

FYI - On my iPad in Settings for Mail, I cannot see the actual "advanced" or "manual" settings for this account other than it is using the "AOL SMTP Server" and "Server Port 993".  The automatic AOL setup process seems to not show the rest of these settings.

[dexman]

I can't say that AOL is trying to push verizon.net users into using AOL email addresses in that I had to go through the same process with my two AOL email accounts. 🤔

[glnzglnz]

dexman - agree with you that AOL did not try to change my Verizon.net address.  It just felt more AOL and less dry Verizon.  The new owners are trying to entice us further into the AOL carnival tent.  

[jimsloy]

Let us know when your new app password stops working in a few weeks like mine did.  Then what do you do?  Nothing works.  Old password, new app password, same app password.  You will continue to get access errors.  I am using Mac Outlook Desktop.  The new app password worked once - for about a month.  Then you're hosed.

What's frustrating is that the native Mac Mail app works w/ my regular (non stupid aol app specific) password.  It is something from within Outlook that can't handle whatever AOL has done to 'beef up' security for our emails that are already recorded permanently somewhere for the Russians and Chinese to review.

[dexman]

In the month since I reset my verizon.net password, everything has been fine across my devices (Samsung Galaxy smartphone and two Microsoft Surface computers).

My use case is a bit different than yours in that I use the stock Samsung and Microsoft email apps for my Google, AOL and Verizon addresses and Outlook for my Outlook addresses.

[jimsloy]

Can anyone explain this and the fix?

I have been using Fios and Outlook for 100 years now.  VZ switched us over to email hosting from AOL.  Been using that for 50 years now.  Why, all of the sudden, does Outlook have an issue sending emails?  Asks me for my password, doesnt work, and tells me too many auth attempts.  I have changed NOTHING.  I can get into AOL's crappy webmail page w/ the same credentials.

What is the magical fix or does VZ not care and I'm all of the sudden out of luck using Outlook like so many other poeple?  This happens about once a month for a week.  NOTHING has changed.  

I know many others have posted this and no one seems to provide an answer and you get the same lousy automated responses from other providers.  Same goes for alot of other forums.  What is the secret?  

[Rambunctious1]

Just adding a vent.  Unable to log in on W10 desktop Outlook app using single @verizon.net account.  I tried:

• resetting email via AOL web page
• generating app password using AOL
• removing & recreating account (IMAP)

Resetting password I'm able to log into other devices with this account, but still no luck on W10 desktop.  This is humbling.

😠

[dexman]

As a test, can you add the Verizon account to the stock Microsoft Email app to see if it yields better results? 🤔

[LawrenceC]

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