Thanks for posting that info, however I still can't stay signed in. Any thoughts.
I have the same problem, live in zipcode 08879 New Jersey. I still have to sign in each time even though I selected keep me signed in option.
Any ideas?
Either the full fix isn't fully implemented as of yet, or there is still a problem. I have little faith in the way these guys do things. This should have never happend in the first place.
How can Verizon claim this is an enhancement? Why do they say they are going to remove the "remain signed in function"? These kinds of enhancements I can do without. I find this sufficiently irritating that I may just go back to Comcast.
It is a total waste of my time to get timed out, have to click on the error message box to remove it, sign in again, then take the ADDITIONAL step of adding in my password with the security picture, and THEN finally getting to my mail.
If my bank can manage a single signon screen, why can't Verizon?
Despite the good news we will be able to sign in and stay for 2 weeks, it is not working for me. Most was 2 days, barely.
@Hortensia wrote:Despite the good news we will be able to sign in and stay for 2 weeks, it is not working for me. Most was 2 days, barely.
Works as well as it ever did for me. But tends to require that you start at http://verizon.com, rather than jumping to one of the later pagees. You are still definitely logged off after some actions, something that has been true for years. But if you enter at the main verizon page, it automatically logs you on again.
VERIZON,
WHY DO I HAVE TO SIGN IN EVERYTIME I WANT TO SEE MY E-MAIL
This is second time this has happened in a few months!
Thought this was fixed, did you forget something again?
Blaming on Red China? Snowden?
You are wasting all that advertising money; word-of-mouth
on social media travels faster.
This is rediculous! ! !
Verizon.net is probably the only website in the world where the "Keep me logged in" feature does not work. Every company has that feature and it works. Even the smallest websites.
I have developed websites in the past and have always set that feature in my code. It's so easy to do and maintain. I could probably fix it in about 15 minutes.
Verizon must have incompetent technicians working on their website if they can't figure out how to fix that problem.
Tony
Dear Tony and Tiara,
Some of these findings may have been addressed by now, but the following findings are verified by my own tests.
(I'm doing their R&D for them for free in the field so they can make more money. I hope they appreciate it.
I have had to do an exhaustive analysis of this technical problem and have found a few facts. Yes, I started with Verizon tech support and my callback wait time is currently between one month and infinity.
1. The developers do not not test their revisions on Firefox. Past posters have stated Verizon "discriminates against Firefox" --OR if they do test software revisions on Firefox, they see that it doesn't work and they don't care, nor is the issue addressed.
One tech support advisor in a far-off land who took an hour to get to, told me, Internet Explorer works ok to keep you signed in. I said I use Firefox & he said, well then switch browsers. If tech support records their calls, there's one of me saying, "No!"
2. Tiara is correct; they were shunting us over to a wireless web address which the company admitted here without explanation, as part of their endless security redirects during sign-in. This is cruel since customers who are doubly profitable and also pay for verizon wireless can't even combine their billing. Yet the "separate" companies switch back & forth willy-nilly.
3. On or about July 4, and without telling customers, sign-in stopped redirecting to login.verizonwireless.com and began redirecting to http://myverizonid.verizon.com/amserver/UI/login for customers starting directly at webmail
4. The redirects are different if you try starting at My Verizon, so I do not recommend this entry portal if you want to go straight to your email. Even more steps to get there... However, by all means start at My Verizon if you first want to learn of all the latest Verizon offers, products and features.
5. If you use Firefox; especially if you exercise your right to clear cookies when closing browser, their is an add-on (NOT A HACK) called Autofill https://addons.mozilla.org/en-us/firefox/addon/autofill-262804/ which can automate the **bleep**-poor-no-opt-out 3 page sign-in. Despite their claims, you have to go in there to the code to get it working but it DOES work. I use it, not to hurt Verizon's feelings but to reduce customer abuse and suffering and taking all day to get email which unpaid services seem to have no problem doing with simple password saver apps and ONE PAGE, ONE STEP logins that don't redirect you all over the internet & back.
6. This is not a claim, but an observation/direct personal experience: I know of no technical entity in Verizon that clearly takes and acts positively on the data on the faults and defects they see here. I hope I'm wrong but it seems haphazard and random to me, and I have been paying this company's salaries for years. Back in 2009-2010, the email could not even embed live "clickable" links in the body of a message. I complained in this forum that no other service had this absurd level of incompetence, which was an absolute fact--no other service found it impossible to embed links. But lo & behold, in a matter of just 2 short years, Verizon magically fixed the issue and caught up to where everyone else already was for 10 years.
7. Congratulations, Verizon; the "Keep me signed in" feature is now occasionally, sporadically, unpredictably working!
8. there should be an opt out for multi-page, multi-entry security redundancies at the user's risk.
I just started having this problem - Verizon Fix It!!!!!
They can't and won't fix or address it. Autofill 3.6.1 can work around it if you have at least an hour to set it up. It may save your sanity. I'm pretty sure the providers don't like the hands that feed them. I am now both residential AND wireless customer, AND just INCREASED my monthly cost with an internet "upgrade"! I 'd have liked being appreciated. But that is not within the reach of the company. Resistance is futile. ***I'm still awaiting my free small flatscreen TV signing bonus for becoming a customer in 2008!!!***
Do you use Mozilla Firefox?
This is the SECOND TIME in ONE YEAR that Verizon CAUSED this "login every few hours" PROBLEM.
Even worse this time because it asks TWICE for your user name.
FIX THIS SOON FOR GOOD VERIZON!
You are creating barriers denying accessibility per ADA.
{edited for privacy}
Every time I want to get to my Verizon e-mail from my home computer, I have to enter my user name, the answer to my secret question, and my password. It doesn’t matter whether I check Remember Me or Keep Me Signed In, I still have to enter all three things. I have clicked the box for Register this Device. I do not have to do this with my other mails. Why does Verizon make it so time consuming for me to get to my e-mail? I don’t like it! I am tired of it! Can this problem be fixed? I see many other people are complaining about this, so I am wondering why Verizon doesn't do something about it. Don't they care? VERY poor customer service on the part of Verizon.
Here we go Again! I run Firefox with Norton 360. A year ago, the "Keep me Logged In" function failed, requiring manual log-in every time I accessed Verizon webmail. This went on for weeks, then finally started working again. I contacted Bugzilla and the near-unanimous verdict was that this was a Verizon issue (which Verizon never admitted).
Here we are a year later: SAME PROBLEM STARTED UP AGAIN.
After hours online in tech support chat, all Verizon could say was "Our e-mail team is not having any problems so it must be something to do with your (browser, antivirus, computer, etc.)
Can Verizon do a little better fixing this? Happened before, is happening again.
I have this problem also using Internet Explorer, Win 8.1 and Kaspersky.
One suggestion I read was to create new windows profile to see if that works when logging into Verizon and it did.
Still doesn't help that I don't know what settings/software causes the "keep logged in " issue.
When you say you created a new profile did you mean a new password? I tried a new password but it has not worked. When I could not stay signed in I checked announcments and saw nothing. I checked forums and saw info from 2015. Now I can see I'm not the only one with this problem. I've been using the Remember Me option because the stay signed in has not worked. Maybe you can let me know what you meant by a new profile. I'm not that great with this sort of thing...Thanks:Chris
The PROFILE is your Windows User Profile.
When I created a new User Profile on my PC I was able to use Internet Explorer to logon to Verizon and check-off the "remember me" option and it keeps the setting for some reason. That is still a mystery, no comment from Verizon.
(I now have to copy the old user files to the new user if you want to use only one profile, haven't done this step yet)
@gmstewart wrote:
I finally abandoned trying to see my email using the cumbersome Verizon login and now use MacMail to access my Verizon mail. Wish Verizon would update Pop to Imap so we could delete our emails from one device.
Note that Verizon is moving everyone, over time, to their AOL Email offering. It does support IMAP.
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