Webmail request I download and download doesn't complete
kamcorn
Newbie

When I try to get my email, I get a request to download a file but when I try to save the file, nothing happens.  Has this happened to anyone else. I also was able to get my email through my outlook/hotmail account and it seems that I'm no longer able to do that.  Has that happened to anyone else.

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Lesliemm
Newbie

Without warning the email stopped being able to retrieve.  I'm getting a message that asking what can it do with file and then says it can't download

driver_nimlet=showmessages&view=emails.txt

It says it from mail@verizon.net

?

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sendhelp
Newbie

Yes, same issue. It's trying to download the last segment of the url. Which will, of course, do nothing.

What's up, VZ?

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kh-gary
Moderator Emeritus

Hi kamcorn,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases." You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe." Please keep all correspondence regarding your issue in the private support portal.

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kh-gary
Moderator Emeritus

Hi sendhelp,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases." You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe." Please keep all correspondence regarding your issue in the private support portal.

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kh-gary
Moderator Emeritus

Hi Lesliemm,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases." You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe." Please keep all correspondence regarding your issue in the private support portal.

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fredo333
Enthusiast - Level 2

I cant get my e-mail , it says i have to download nimlet and  it is already downloaded.

I have had this e-mail for years and this a first time i am having trouble accessing my e-mail

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Mikelly1
Enthusiast - Level 2

cant open email-get a message asking to open/save/run an email...this never happened before this morning.  when i click open - nothing happens

This is the actual message:

Do you want to open  or save Driver?nimlet=showmessages&view=emails(349bytes)frommail.verizon.com?

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JS110
Newbie

Can logon but get prompt to download driver?? then BAD ERROR messages. CANNOT ACCESS EMAILS AFTER I LOG ON

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ChloesMommy
Newbie

I have been trying to access my email since last night.  Everytime I try, this box comes up...What do I want to do with driver?nimlet=show messages...

It asks if I want to save to my computer.  When I x out, it says your download isn't complete.  I have never seen this before and have no idea what is going on.  Can someone please help me?  I am at a complete loss as to what to do!

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ThiaB
Moderator Emeritus

Hi fredo333,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

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ThiaB
Moderator Emeritus

Hi Mikelly,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

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ThiaB
Moderator Emeritus

Hi JS1,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

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CRobGauth
Community Leader
Community Leader

How are you trying to access email?

Are you using a program like outlook or thunderbird?

Or webmail?

Or via the FiOS app?

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ThiaB
Moderator Emeritus

Hi ChloesMommy,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

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Li3a
Newbie

Once I log in to webmail, it asks if I want to open or save a file called  driver?nimlet=showmessages&view=emails (349 bytes)  and then doesn't allow me to save or open it.   Has anyone had a similar problem? 

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