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Why are legitimate emails blocked from companies that I subscribe to?
frustrateduser9
Enthusiast - Level 1
‎09-26-2014 07:23 AM
 
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Verizon_Support
Customer Service Rep
‎09-28-2014 04:37 AM

Hello Frustrateduser9, sorry to hear about to this issue. Are these emails being sent to your spam folder?

FXN.

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frustrateduser9
Enthusiast - Level 1
In response to Verizon_Support
‎09-29-2014 10:31 AM

No.  The messages are being blocked completely.  Also, a couple of days ago, obvious spam was into one of my personal folders instead of spam. Every day I mark the same messages as spam and they still keep on arriving.

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