Why won't Outlook 2013 allow me to set up a Verizon.net email account?

[MPR_Pville]

I got a new PC with Outlook 2013.   I've been trying to set up my Verizon email account on Outlook.  When i fill in the usual smtp/pop info it doesn't work. 

Log onto incoming mail server (POP3): Outlook cannot connect to your incoming (POP3) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).

I checked on the Verizon website and couldn't find any help.   It always worked easily with the older versions of Outlook.   Any advice?

thanks.

[walt178]

Try the following settings.  They work for me using Windows live mail.

Server information:

Incoming mail (POP3):  incoming.verizon.net

Outgoing mail (SMTP😞  outgoing.verizon.net

Server Port numbers:

Incoming mail (POP3):  995

Outgoing mail (SMTP😞  465

And of course the obvious:  verify and reenter your user name/password.

[starkman95]

Works beautifully - thanks!

[prisaz · Accepted solution]

https://www22.verizon.com/ForYourHome/VZRepair/vziha/Service.aspx?ihaweb=EmailSetup

Check your advanced settings for the account. To use these ports, and not POP3 110 or SMTP 25. Also SSL

[MPR_Pville]

So many helpful answers, thanks to everyone.  

[thegeek]

you have the wrong server names.

POP3 is incoming.verizon.net
SMTP is outgoing.verizon.net

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@prisaz wrote:

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[Hubrisnxs]

pop.verizon

and 

smtp.verizon are the new settings

www.verizon.com/emailsettings

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Set up your email software with your Verizon email account settings

Get help setting up your Verizon Online Email account in email software. Select to set up your email software automatically or use step-by-step instructions.

Please Note: Verizon has recently updated our email client settings to improve security.Please review the settings below to verify that your email software client (e.g. Outlook, Outlook Express, etc.) has the most recent configuration.

Before you begin:

You'll need the following email settings:

• Incoming mail server (POP3): pop.verizon.net
• Incoming Server Port Numbers: 995
• Outgoing mail server (SMTP): smtp.verizon.net
• Outgoing Server Port Numbers: 465  Why is this important?
• Make sure SSL encryption is enabled for the incoming and outgoing mail server.
• For more email and remote access configuration options see Verizon Online Email Settings

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[scottydog]

These setting do not help the problem much. The sending with SSL selected doesn't work period. Unchecking SSL allowes sending but way too slow. 

What is going on with Verizon email?

[Justin46]

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@scottydog wrote:

These setting do not help the problem much. The sending with SSL selected doesn't work period. Unchecking SSL allowes sending but way too slow. 

What is going on with Verizon email?

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No problems that I can see. My Verizon email, using Windows Live Mail, works just fine using SSL, have been using it for probably a year or more now. I did try the pop.verizon.net and smtp.verizon.net settings for the servers a few minutes ago, would not work at all for me. I am successfully using incoming.verizon.net and outgoing.verizon.net, have been for 7+ years.

I think you have something set up incorrectly, but without seeing your exact definitions it is difficult to know what the problem might be.

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.1
Keller, TX 76248  

[Madstamina]

You've had office 2013 and Windows 8 for 7 years?  How'd you do that?  Office 2013 does not work with Windows 8.  You have to use work arounds.

[Fuory]

"""You've had office 2013 and Windows 8 for 7 years?  How'd you do that?  Office 2013 does not work with Windows 8.  You have to use work arounds."""

er please tell me your being sarcastic........... I have 8 and 2013 and guess what they work. Also I call **bleep** on the 7 year crack.

[Fuory]

Oh and since you guys still have yet to figure it out here is your awnser for 2013 on Win 8 and connecting to Verizon email. Enter your name, email address as well as user name and pass. Just copy what you see below trust mt it works.....

[tns2]

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@Fuory wrote:

Oh and since you guys still have yet to figure it out here is your awnser for 2013 on Win 8 and connecting to Verizon email. Enter your name, email address as well as user name and pass. Just copy what you see below trust mt it works.....

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Don't mix pop.verizon.net with outgoing.verizon. net

old servers (still work for now but will be discontinued some time in the future)

incoming.verizon.net

outgoing.verizon.net

new servers

pop.verizon.net

smtp.verizon.net

[Fishead1]

Those port settings do not work for me. I had to go back to the old port settings ,port 25 and port 110.

I spent several days trying to find out why my e-mail stopped working as it was working till I changed the ports as instructed. I was getting a password error stating that my password was wrong or not valid.

So what's going on here?I read quiet a few posts of people having problems with the new settings.

I wound up deleting the e-mail account in Windows Live e-mail and making a new account with the same e-mail name and let Windows Live do auto set up which set the ports at 25 and 110.

I'm a little Leary of going back to the new port settings as everything is working now. I know eventually I'll have to go to the new ports as they will phase out the old ones but I'll worry about that when it time to do that.

[tns2]

Possibly a problem with the SSL level being used.  I know in the past there have been some problems there, although I would hope that Windows 8 includes the fixes.

I assume you left your id off the screen capture for privacy reasons.  If not it may be the problem.

I know many people including some friends in my area, have it working.  I don't have windows 8 or outlook 2013.  I do know one of them had a problem when mixing the servers that did show a password error.

[Canuck3003]

Okay has anyone figured this out??  Outlook 2013 will not work with my verizon a ccount at all.  I have tried all the settings in POP3 and IMAP, but nothing is working.  Anyone know if there is a fix out there??

[somegirl]

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@Canuck3003 wrote:

Okay has anyone figured this out??  Outlook 2013 will not work with my verizon a ccount at all.  I have tried all the settings in POP3 and IMAP, but nothing is working.  Anyone know if there is a fix out there??

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Yes. Many times over. In order to figure out your specific issue, though, we'll need to know what settings you are using and what error message you are getting. Screenshots are preferred.

[walt178]

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@Canuck3003 wrote:

Okay has anyone figured this out??  Outlook 2013 will not work with my verizon a ccount at all.  I have tried all the settings in POP3 and IMAP, but nothing is working.  Anyone know if there is a fix out there??

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The OP had the same problem and subsequent replies solved the problem.  I suggest you do one of two things:

1.  Go to the thread post that solved the OPs problem. 

2.  Or follow somegirl's request and provide the screenshots, then she will be able to identify the specific issue that is causing the problem.

[tns2]

Provide the ones you used for POP.  IMAP is not supported by Verizon.  Edit out any Personal info such as email id and password.

[Madstamina]

Nope doesn't work.

[Green17]

Change all as stated by Verizon then make sure the "Authentication" on both the incoming and outgoing is checked even if it says so click on it then check it again in the menue.

Hope this helps. Had to figure this out on my own even after talking to a Verizon and Verizon wireless. What a waste of 45 minutes.