Wortless spam filter
pcnerd
Contributor - Level 3

This is my second complaint.

Your so-called spam filter is worthless. It is stupid. It is retarded.

It consistently & repeatedly puts spam into my inbox even though I consistently & repeatedly click on "spam". Likewise, it consistently & repeatedly puts e-mails that are not spam into the spam folder even though I consistently & repeatedly click on "not spam".

There's no point in having a worthless, retarded spam filter.

I suggest that everyone who reads this post & who agrees with me that the spam filter is worthless add a comment. I hope that there will be hundreds or, better yet, thousands of complaints about the so-called "spam filter". Maybe then, Yahoo will do something about the "spam filter".

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james_marshall
Contributor - Level 1

Here is a workaround I have used to combat spam with some success.  It's only a workaround, not a real solution. One of the forum moderators suggested the core part of it, then I tweaked it a little.  It works on the principle that most spam is sent as a BCC, and is not addressed TO the sender.

Log into webmail and go to Settings>Email settings>filters>add new filters.  Set up a new rule that says "IF To: or CC:" does not contain <your email address>, then move messages to trash.  I created a folder that I called "filtered spam" and have the messages moved there instead of trash so I can go back in and make sure the filters aren't catching anything I really want.  

Because I use the "Always BCC myself" feature on my iPhone and iPad, I then added a second filter that says, "If From Contains <your email address>, then move messages to folder Inbox."  This allows the BCC's to myself to be delivered.

The glitch is if someone legitimately sends a BCC, I don't get it.  I have added several additional filters to allow some low tech newsletters that I get to be delivered.  Those rules read, "If From Contains <e-mail address of the sender> Then Move messages to Inbox." It is also possible to put a domain name in the filter in lieu of an e-mail address, if you want to be certain that all BCC's from that organization come through.  

This solution isn't perfect - some spam still gets through.  But, over the past week, it has filtered out 450 spam e-mails and only allowed 7 spam e-mails through.  Over this same period the filters caught 2 valid e-mails.  

So, it's not perfect, but I find that it is still a lot better.  I hope this helps.

In the meantime, let's all keep lobbying VZN for a decent spam filter.

j_m

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Benlex
Newbie

I have the opposite problem. The SPAM filter is turned on but fails to identify any SPAM in my inbox. It's frustrating to see so many SPAM and phishing emails. The filter is absolutely worthless. It's so bad I have decided to close down my verizon email and move my subscriptions over to my GMAIL account. Verizon still doesn't get it.

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timandkath
Newbie

Two years later and it is still worthless

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MattDoc1
Enthusiast - Level 1

Could not agree more. More than 90% of all my email is spam from the same senders. This filter is just not performing and needs to be addressed. There has to be a way to fix this without threats from users to cost the company money BUT sadly that is usually not the case. The only way most BIG company's respond is reactively, not pro-actively. They fight to get you back but not to let you leave.

Bramble1111
Newbie
my spam detector worked really well for the last 6 years. 20-30 spam emails daily would automatically go to the spam detector folder where I could make sure there were no legitimate emails there and then delete the spam without cluttering my inbox. All the sudden one day around October 2014 timeframe, I have not had one single email go into the spam folder...from. 6 years of 20-30 spam a day getting caught to zilch for 8 months straight....but After many tries to get help, I am being told nothing is wrong on Verizon's end....
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rvahokie
Enthusiast - Level 1

My Verizon spam filter used to work fairly well but in just the last three or four weeks it has become worthless.  I am now getting a bunch of spam emails  and they are also being pushed through to my cell phone.  I never had this problem before.  Has Verizon changed something that is making the spam filter much less effective?

basta1
Newbie

I agree with everhything that has been said about the useless spam filter.  It is getting worse.  Even more galling is that the "spam detector" now stops me from forward legitimate email, such as purchased show tickets, because it has determined the tickets are spam.  Followed directions to have it released from spam detector, 3 times, nothing happened.  I will use verizon.net only for pure email junk, nothing I actually expect to receive.  BAD!

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gerryl1
Enthusiast - Level 2

I recently returned from a two week trip to find over 200 spam e-mails. Yes, I had spam filtering and blocking turned on, but we all know that the Verizon filters are useless. I mark all spams as spam, which is also useless, and forward all spams to abuse@verizon.net, spamdetector.update@verizon.net, spam@uce.gov, and spamdetector.notcaught@verizon.net, but with the frustrating knowledge that that is also useless.

Then came my idea – many of these spams offer products from legitimate companies, like Amazon or CVS, but without their authorization. As an individual I cannot stop these spammers, so I was going to forward the spams to the companies, asking them to use their resources to stop the spams, and indicating that I would not partonize them unless they stop the spams. One problem – Verizon recognized these messages as spam would not let me forward them. Since they know these messages are spam, WHY THE HECK DID THEY ALLOW THEM TO BE DELIVERED TO ME???

Also, while travelling in Russia and Asia I tried to log on to Verizon to get my e-mails. Verizon would not let me log on because of the “high spam activity in these areas.” So Verizon is doing nothing to stop distribution of spam, but impedes my attempt to deal with it.

Verizon – wake up or there will be one more ex-Verizon customer.

somegirl
Champion - Level 3

@gerryl wrote:

...I...forward all spams to abuse@verizon.net, spamdetector.update@verizon.net, spam@uce.gov, and spamdetector.notcaught@verizon.net, but with the frustrating knowledge that that is also useless...


You are shooting yourself in the foot there. The spamdetector.update address is for legitimate messages that were caught by the Spam filter. By sending to both spamdetector.update and spamdetector.notcaught, you are telling them that the message both is and is not spam.

gerryl1
Enthusiast - Level 2

Thanks for the tip.  It is unclear to me that sending the spams to these sites does any good, but it can't hurt to try.  Perhaps if all users sent all their spam back to Verizon, Verizon might actually have to sit up and take notice.  Or am I dreaming?

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gcville
Contributor - Level 3

I also noticed that I tag source email as Spam and i still get the Spam.  Verizon, plz address this. The spam filter isnt working properly for me either. need the spam blocked.

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hardyvaguy
Enthusiast - Level 2

Agreed.  My wife and I have noticed the same thing.  Spam filter used to work pretty good.  In the last 4 weeks or so, messages that should have gotten caught (IMHO) haven't.  

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tns2
Community Leader
Community Leader

Nope.  Just more and "better" spammers. 

As I have mentioned before, I have two FIOS accounts each with an email.  The older one gets tons of spam, about 2/3 stopped by the spam filter but about 20-30 a day that are currently getting through.  My newer one that is the one I now use has only gotten 2 spam messages getting through in two years.

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JRTEMT
Contributor - Level 2

DITTO

when I complained last year, techs said" create a new email address"....done.   this month over 115 spam messages inbox of secondary user, 54 primary user. 

Easy to id as SUBJECT LINE has text followed by a number!

Please inform Sandy Miller that I don't need a"workers needed from home$47@hr" email 7 x daily.....I like being a trophy wife.


@tns_2 wrote:

Nope.  Just more and "better" spammers. 

As I have mentioned before, I have two FIOS accounts each with an email.  The older one gets tons of spam, about 2/3 stopped by the spam filter but about 20-30 a day that are currently getting through.  My newer one that is the one I now use has only gotten 2 spam messages getting through in two years.


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eljefe2
Master - Level 1

Add me to the list of users who can't understand why the Verizon spam filter isn't better.

I've recently started getting messages that are very obviously spam yet they're delivered to my inbox.  "From" is often "Cool" and Subject "Buy Watches Rolex," or "Viagra," etc. etc.

I don't get why Verizon's filter doesn't see these as the spam they are and block them. 

BulldogOwner
Enthusiast - Level 1

Agreed. Add me to the list of long time Verizon users who protected his email...but in the last several months SPAM has been pounding my email...and the SPAM Filter does not work. 

I continually mark email as SPAM but the exact same email continues to get through the SPAM filter into my inbox. 

My Outlook was able to detect the SPAM without any assistance from me but that doesn't keep it from ending up on my iPhone or iPad...all because the Verizon SPAM Filter is worthless...in my opinion. 

When will Verizon take note? 

Hortensia1
Enthusiast - Level 2

I agree the spam filter is not up to par.  Yahoo, Gmail and Live spam filters are superior.  I have identified emails as spam and they still end up in the verizon inbox in the same format.

Peganmn
Enthusiast - Level 3

I'm starting to think Verizon owns stock in the Replacement Windows company as well as all the others that spam me daily. 

Really, how hard could it possibly be for Verizon to figure out that I am recieving the same email every day with the same subject title and it's spam.  If I mark it as spam there ought to be a response from ebay to the title alone of that email even if it is coming from another address.   There are days when I receive four or five spam emails with the title Replacement Windows.  How many times do I have to mark it as spam or forward it to Verizon for SOMEONE to figure it out???  I've tried creating a filter based on the Subject but THE FILTERS DO NOT WORK.

Peganmn
Enthusiast - Level 3

Ebay, verizon, they're both equally worthless.  But that's another story.

Seriously since I started forwarding individual emails the nunber of spam emails I receive daily has doubled.  And they're all for the same products over and over and over again every single day. There has to be a way verizon, why aren't you trying to figure out what that way is???

tshine
Enthusiast - Level 1

I couldn't agree more, if the spam filter is not fixed I am junking this and going with optimum. You can't even get help to deal with it from Verizon, which leads me to believe they must be benefitting from this nonsense