Wortless spam filter

[pcnerd]

This is my second complaint.

Your so-called spam filter is worthless. It is stupid. It is retarded.

It consistently & repeatedly puts spam into my inbox even though I consistently & repeatedly click on "spam". Likewise, it consistently & repeatedly puts e-mails that are not spam into the spam folder even though I consistently & repeatedly click on "not spam".

There's no point in having a worthless, retarded spam filter.

I suggest that everyone who reads this post & who agrees with me that the spam filter is worthless add a comment. I hope that there will be hundreds or, better yet, thousands of complaints about the so-called "spam filter". Maybe then, Yahoo will do something about the "spam filter".

[BulldogOwner]

Agreed. Add me to the list of long time Verizon users who protected his email...but in the last several months SPAM has been pounding my email...and the SPAM Filter does not work. 

I continually mark email as SPAM but the exact same email continues to get through the SPAM filter into my inbox. 

My Outlook was able to detect the SPAM without any assistance from me but that doesn't keep it from ending up on my iPhone or iPad...all because the Verizon SPAM Filter is worthless...in my opinion. 

When will Verizon take note? 

[hardyvaguy]

Agreed.  My wife and I have noticed the same thing.  Spam filter used to work pretty good.  In the last 4 weeks or so, messages that should have gotten caught (IMHO) haven't.  

[basta1]

I agree with everhything that has been said about the useless spam filter.  It is getting worse.  Even more galling is that the "spam detector" now stops me from forward legitimate email, such as purchased show tickets, because it has determined the tickets are spam.  Followed directions to have it released from spam detector, 3 times, nothing happened.  I will use verizon.net only for pure email junk, nothing I actually expect to receive.  BAD!

[gerryl1]

I recently returned from a two week trip to find over 200 spam e-mails. Yes, I had spam filtering and blocking turned on, but we all know that the Verizon filters are useless. I mark all spams as spam, which is also useless, and forward all spams to abuse@verizon.net, spamdetector.update@verizon.net, spam@uce.gov, and spamdetector.notcaught@verizon.net, but with the frustrating knowledge that that is also useless.

Then came my idea – many of these spams offer products from legitimate companies, like Amazon or CVS, but without their authorization. As an individual I cannot stop these spammers, so I was going to forward the spams to the companies, asking them to use their resources to stop the spams, and indicating that I would not partonize them unless they stop the spams. One problem – Verizon recognized these messages as spam would not let me forward them. Since they know these messages are spam, WHY THE HECK DID THEY ALLOW THEM TO BE DELIVERED TO ME???

Also, while travelling in Russia and Asia I tried to log on to Verizon to get my e-mails. Verizon would not let me log on because of the “high spam activity in these areas.” So Verizon is doing nothing to stop distribution of spam, but impedes my attempt to deal with it.

Verizon – wake up or there will be one more ex-Verizon customer.

[somegirl]

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@gerryl wrote:

...I...forward all spams to abuse@verizon.net, spamdetector.update@verizon.net, spam@uce.gov, and spamdetector.notcaught@verizon.net, but with the frustrating knowledge that that is also useless...

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You are shooting yourself in the foot there. The spamdetector.update address is for legitimate messages that were caught by the Spam filter. By sending to both spamdetector.update and spamdetector.notcaught, you are telling them that the message both is and is not spam.

[gerryl1]

Thanks for the tip.  It is unclear to me that sending the spams to these sites does any good, but it can't hurt to try.  Perhaps if all users sent all their spam back to Verizon, Verizon might actually have to sit up and take notice.  Or am I dreaming?

[gcville]

I also noticed that I tag source email as Spam and i still get the Spam.  Verizon, plz address this. The spam filter isnt working properly for me either. need the spam blocked.

[Bramble1111]

my spam detector worked really well for the last 6 years. 20-30 spam emails daily would automatically go to the spam detector folder where I could make sure there were no legitimate emails there and then delete the spam without cluttering my inbox. All the sudden one day around October 2014 timeframe, I have not had one single email go into the spam folder...from. 6 years of 20-30 spam a day getting caught to zilch for 8 months straight....but After many tries to get help, I am being told nothing is wrong on Verizon's end....

[MattDoc1]

Could not agree more. More than 90% of all my email is spam from the same senders. This filter is just not performing and needs to be addressed. There has to be a way to fix this without threats from users to cost the company money BUT sadly that is usually not the case. The only way most BIG company's respond is reactively, not pro-actively. They fight to get you back but not to let you leave.

[timandkath]

Two years later and it is still worthless

[Benlex]

I have the opposite problem. The SPAM filter is turned on but fails to identify any SPAM in my inbox. It's frustrating to see so many SPAM and phishing emails. The filter is absolutely worthless. It's so bad I have decided to close down my verizon email and move my subscriptions over to my GMAIL account. Verizon still doesn't get it.

[james_marshall]

Here is a workaround I have used to combat spam with some success.  It's only a workaround, not a real solution. One of the forum moderators suggested the core part of it, then I tweaked it a little.  It works on the principle that most spam is sent as a BCC, and is not addressed TO the sender.

Log into webmail and go to Settings>Email settings>filters>add new filters.  Set up a new rule that says "IF To: or CC:" does not contain <your email address>, then move messages to trash.  I created a folder that I called "filtered spam" and have the messages moved there instead of trash so I can go back in and make sure the filters aren't catching anything I really want.  

Because I use the "Always BCC myself" feature on my iPhone and iPad, I then added a second filter that says, "If From Contains <your email address>, then move messages to folder Inbox."  This allows the BCC's to myself to be delivered.

The glitch is if someone legitimately sends a BCC, I don't get it.  I have added several additional filters to allow some low tech newsletters that I get to be delivered.  Those rules read, "If From Contains <e-mail address of the sender> Then Move messages to Inbox." It is also possible to put a domain name in the filter in lieu of an e-mail address, if you want to be certain that all BCC's from that organization come through.  

This solution isn't perfect - some spam still gets through.  But, over the past week, it has filtered out 450 spam e-mails and only allowed 7 spam e-mails through.  Over this same period the filters caught 2 valid e-mails.  

So, it's not perfect, but I find that it is still a lot better.  I hope this helps.

In the meantime, let's all keep lobbying VZN for a decent spam filter.

j_m