can i update my verizon email program?
jcmjcm
Newbie

how can i download/update/replace my verizon email software?

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tns2
Community Leader
Community Leader

What Verizon email program? 

Most people use one like Microsoft outlook/outlook expess, Microsoft Live Mail, Mozilla Thunderbired, etc.  You are not locked in to any email program.

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jcmjcm
Newbie

i don't have any of those kind of programs [i.e.] Microsoft outlook/outlook expess, Microsoft Live Mail, Mozilla Thunderbired, etc.

outlook is not on my computer. i know nothing about how all this works ... i know only that i have been using the verizon program to compose and receive email for several years now with microsoft vista operating system. my neighbor has verizon with outlook somehow attached. his verizon has a tools icon [gear image] in the upper right corner. my version does not have that icon so i wonder if i need some kind of update to get to the tools menu for instance? is it possible verizon has attached me to an email program which functions transparent to me, and if so how can i tell?

thanks a lot for the help, much appreciated. couldn't find any phone or chat contacts for verizon help on this. do you know of any?

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tns2
Community Leader
Community Leader

Heard vaguely that one of the Verizon programs has email, but not sure what one.  Whichever one you use is probably not very good.

I USE NO VERIZON PROGRAMS on my machines, some are notoriously buggy.  Try one of the ones I mentioned such as the FREE ones like Microsoft Live mail or Mozilla Thunderbird.  

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TomH121
Community Leader
Community Leader

THIS IS A GOOD PLACE TO LEARN ABOUT FREE EMAIL'S AVAILABLE

    1.  
    2. Gmail - Email from Google
      mail.google.com/‎
       
    3.  
Gmail
 

Lots of free storage. With 15GB of free storage across Gmail, Google Drive and Google+ Photos, you won't need to delete emails to save space. More about ...

  1.  

  2.  
     
    GOOD LUCK WITH YOUR RESEARCH.
     
     
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TomH121
Community Leader
Community Leader
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tns2
Community Leader
Community Leader

@TomH309 wrote:

THIS YOU SHOULD FIND VERY HELPFUL

https://support.google.com/mail/answer/56283?hl=en&ref_topic=3403525


Those are on how to move to GMAIL.  Possibly useful, but is not about email programs that can be used with Verizon.

I big list is at

http://en.wikipedia.org/wiki/Comparison_of_email_clients

general topic at wikipedia

http://en.wikipedia.org/wiki/Email_client

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jcmjcm
Newbie

thanks to all you guys. much appreciated.

my solution is going to be to have a guru geek [i hate that word] fix it for me.

didn't know this was so complicated. 

thanks again.

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TomH121
Community Leader
Community Leader

Hope this is of help in your situation.

Forward all email

https://mail.verizon.com/webmail/driver?nimlet=showmessages&view=emails#options_Email_Forwarding

FROM EMAIL INBOX

Settings

Email Settings

Options>Forwarding

Have your messages follow you! Forwarding allows you to specify an address you prefer to receive all incoming email messages. 

Please Remember:

  • When Email Forwarding is activated, incoming messages will not be sent to your normal Inbox.
  • Your email setting change may take a few minutes to take effect.
  • You may change or cancel your forwarding request at any time through this same tool.
  • If you cancel your Verizon Online Internet account, Email Forwarding will be cancelled as well.
  • The forwarding request will also apply to your email alias if you have one.
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jcmjcm
Newbie

thanks TomH309

regarding:

FROM EMAIL INBOX

Settings

Email Settings

etc

i can't find 'settings' ?

please tell me where to look

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TomH121
Community Leader
Community Leader

After signing in to your acct.

Do you see at top  MY Verizon?

Hover over it then choose Check my Mail

It will take you to 

Conversations   Contacts   Calendars   Settings(<< click on it)

Go down left hand side to Email Settings(<<click on it)

On next screen under Options    Forwarding(<<click on it)

You should be on the screen that I sent to you before.

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jcmjcm
Newbie

i don't see My Verizon anywhere?

in case it's significant: i see yahoo mail up there ... it has always been there & i have no idea how it ever got there?

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jcmjcm
Newbie

in a previous post someone mentioned zooming. where is the zoom control? i will try that. 

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TomH121
Community Leader
Community Leader

 

PLEASE HAVE THIS TYPE OF INFORMATION AVAILABLE WHEN YOU CALL VZ

Cust ID 

Pin No. if you have established one

     

1)      What are your current Verizon  Services ?

2)      What is ALL of your present equipment ?

3)      What is ALL of your present software …Name and Version No. of Operating System

4)      What is your location ?   COUNTY AND STATE ONLY

5)      Is your present VZ e-mail service NOT WORKING ?

Telephone Contact VERIZON Tech Support

1-800-837-4966

DO NOT POST ANYTHING ON THE FORUM THAT YOU ARE NOT COMFORTABLE SHARING.

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TomH121
Community Leader
Community Leader
Have you seen this ?
http://www.windows-vista-tips-and-tricks.com/windows-mail.html
I don't know anything about VISTA BUT YOU DID MENTION THAT YOU USED IT.
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jcmjcm
Newbie

thanks for all the help. i will give it a try. 

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TomH121
Community Leader
Community Leader

Mail app for Windows

Set up Mail and add contacts


See email from Outlook.com, Gmail, Yahoo! and other accounts

To see email from different accounts in the Mail app, you need to add them.

  1. On Start, tap or click Mail.
  2. Swipe in from the right edge of the screen, and then tap Settings.
    (If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then clickSettings.)
  3. Tap or click Accounts.
  4. 4.   Tap or click Add an account, choose the type of account you want to add, and then follow the on-screen instructions.

PLEASE TAKE NOTE OF BELOW VERIZON USES POP 3:

The Mail app doesn't support email accounts that use POP (Post Office Protocol). To get these accounts in Mail, see Using email accounts over POP on Windows 8.1 and Windows RT 8.1.

Add contacts

The Mail and People apps work together, so if you added an Outlook.com or Exchange account, your contacts are automatically added to the People app. For all other accounts, you need to add the same accounts to the People app to get your contacts, just like you did in the Mail app. See how to do that in the "Add or import contacts" section of People app help

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