e-mail on Mac
deltadawn1
Newbie

I am continually having problems with getting my mail on my MacBook Pro using the mail icon. It is set up properly with all the correct Verizon info[confirmed with Verizon tech support] but when trying to get  mail it says my password is incorrect. Tech support not helpful and is not a problem with the computer.Is anyone else having this issue and if so do you have a solution? Normally I don't even have to put in my password to get my mail.

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somegirl
Champion - Level 3

@deltadawn1 wrote:

I am continually having problems with getting my mail on my MacBook Pro using the mail icon. It is set up properly with all the correct Verizon info[confirmed with Verizon tech support] but when trying to get  mail it says my password is incorrect. Tech support not helpful and is not a problem with the computer.Is anyone else having this issue and if so do you have a solution? Normally I don't even have to put in my password to get my mail.


Is your Verizon account partnered with Yahoo? Also, have you rebooted Mac since setting up the email app?

@one thing you might try, add @verizon.net to the username field (or remove it if you already have it in there). Sometimes the email servers go weird like that.

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deltadawn1
Newbie

It is partnered with Yahoo. I've had tech support three times and they have been unable to fix it either. They say it's a problem with the computer, but I'm sure it's a server problem. I have rebooted my Mac

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