A few things to check:
- Ensure you are using the print button in the email.
- Check to see if non email pages print blank from your browser.
- Try an alternate browser and see if the problem persist. I.E. If it's happening in Firefox, try using Internet Explorer and see if the problem persist.
- See if it's doing it on an alternate computer.
- Don't forget to check the small stuff. Make sure you have ink/toner. We all tend to forget to double check the obvious sometimes, myself included.
Lee_vz
Verizon Support
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