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My son-in-law's email account has been suspended because he moved to an area not serviced by Verizon even though he had paid to have his domain maintained. Despite countless hours on the with various departments, no one has been able to reactivate his email. He needs to access his email as part of his employment so this needs to be addressed immediately. At this point, I would like to add him to my account as a subaccount. Does anyone have any help they can offer?
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Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.
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Please keep all correspondence regarding your issue in the private support portal.