email toolbar
argx2
Newbie

Toolbar on inbox page no longer contains "compose".  No way to send an email except to opern contacts first.

0 Likes
Reply
4 Replies
TomH121
Community Leader
Community Leader
Just tried mine
I have a Compose and it works
Tried it from my iPad will try later from my windows 7 PC
0 Likes
Reply
JOSEm441
Specialist - Level 2

Verify that the arrow under conversations (>) is clicked to the on positions. If you hover over it it will say open or close . It works fine here Win 7 IE 9 or FireFox

0 Likes
Reply
argx2
Newbie

There is no arrow under 'conversations'.  The whole column under it is blank.  Going right is 'contacts', calendars..  Under contacts is "in-box'.  I suspect I mistakenly hit a 'hide. button at some point because 'compose' and other folder summaries 'sent', 'drafts', etc. used to be there, but are not now.  I have been able to find a restore procedure, but have found a clumsey alternative of selecting a contact from my address book, then clicking 'send email' which then provides a draft.  The forward and reply buttons work ok.  It's just a pain if I want to send and email to someone not in my list.  arg

0 Likes
Reply
JOSEm441
Specialist - Level 2

you may want to clear any stored browser cache AKA browsing history. Also try this link  https://mail.verizon.com/webmail/driver?nimlet=showmessages&view=emails#mail_Emails_INBOX

Last resort may be to reset IE, - Control panel - internet options - advanced- reset (note you will lose any custom settings) . NOTE I would recommend using IE9, some have repported issues with later versions of IE

Off topic for the daring http://blogs.msdn.com/b/ie/archive/2013/11/07/ie11-for-windows-7-globally-available-for-consumers-an... ..Note I do not recommend this "upgrade".

0 Likes
Reply