how to set the message deletion function
nellpals
Newbie

What must I do to allow my verizon.net messages to remain in my inbox for a few months? I don't see anything in "settings" that allows me to manage this...Thanks!Smiley Happy

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Re: how to set the message deletion function
dslr595148
Community Leader
Community Leader

You can't do that.

You muat:

#1 Create a folder.

#2 Move your messages that you want to keep to that folder.

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Re: how to set the message deletion function
somegirl
Champion - Level 3

Messages should remain in your inbox indefinitely. What is happening to them currently?

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Re: how to set the message deletion function
nellpals
Newbie

I don't know where the old messages are going! Right now they only go have messages dating back as far as Nov. 21--which is only a few weeks' worth. 

My husband set up my Microsoft Outlook 2010 for me about 6 mos ago, so I mostly  view my emails through Microsoft Outlook. But I should still have access to them through my Verizon account when I'm not at home. And when I read the response below to another person whose messages had also vanished, I wondered if this could be related to my problem?? (sorry to be stupid about this.., )

"Most likely an e-mail client downloaded them."

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Re: how to set the message deletion function
nellpals
Newbie

So does this mean that any messages that remain in my general Inbox and are not in a separate folder are "fair game" to be autoatically deleted from the server??

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Re: how to set the message deletion function
somegirl
Champion - Level 3

@nellpals wrote:

I don't know where the old messages are going! Right now they only go have messages dating back as far as Nov. 21--which is only a few weeks' worth. 

My husband set up my Microsoft Outlook 2010 for me about 6 mos ago, so I mostly  view my emails through Microsoft Outlook. But I should still have access to them through my Verizon account when I'm not at home. And when I read the response below to another person whose messages had also vanished, I wondered if this could be related to my problem?? (sorry to be stupid about this.., )

"Most likely an e-mail client downloaded them."


Microsoft Outlook is an email client, and is most likely the cause of the deletions. Check your settings in Outlook to make sure "Leave a copy of messages on server" is checked.

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