initiate migration to AOL Mail?
johnnyzero
Enthusiast - Level 3

According to this help page:

Starting February 2017, Verizon will no longer provide verizon.net email service. Instead they will focus on providing their internet, TV and phone customers the best experience possible. Verizon has teamed up with AOL to provide verizon.net email customers with AOL Mail, an enhanced email experience.

Further, it states that:

When it is time for you to move your verizon.net mail to AOL Mail, you will be notified by an email from Verizon and messaging on webmail.verizon.com.

Prior to last week, the page listed the anticipated rollout date as "February 15. 2017", but now it's been changed to "February 2017".

Is there an way that I can manually initiate the migration to AOL Mail? I'd like to utilize AOL Mail's IMAP support for this account, and I'm kinda getting tired of waiting.

1 Solution
TomH121
Community Leader
Community Leader

Email Retirement

Frequently asked questions

https://www.verizon.com/Support/Residential/email/migrations.htm?CMP=DMC-CVZ_ZZ_ZZ_Z_DO_N_X00425

We have decided to close down our email business. We will let you know when it's time to choose how to handle your email account going forward via email. In addition, you'll see a message from us when you log into your email from webmail.verizon.com indicating “Email service notice”. Click on “Keep verizon.net email address” or “Try any other email provider” to complete the setup.


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403 Replies
CRABDIPPY
Newbie

NO MORE E MAIL NO MORE VERIZON. AS SOON AS CONTRACT EXPIRES

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halfkeg69
Newbie

I just would like to know what big shot had this stupid idea to switch to AOL mail.

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jackh3
Newbie

Both Amazon and Vimeo have emailed me to change my verizon email address to another one as verizon is getting out of the email business. Is this true?

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rb391
Newbie

Been messing with the migration crap all weekend.  Get to their info page & it indicates that you will get a notice when you log in to webmail.  I don't do that very often.  When at home i just download email to my machine.  We got notice from Fidelity Thur or Fri indicating they were concerned with not being able to contact us by email because of the change & querying when we were going to make the change.  Don't see any way of completing the task.  Their info is extremely poor.  Made a change from Comcast to Verizon a few years ago when fios became available in our area.  When we changed our email addresses it was a real disaster.  Moved 2 years ago & VZ was not an option in new community, but I was able to  maintain our email with VZ after paying a fee.  Looks like we're in for a similar if not worse situation.  SURE WOULD BE NICE IF THEY WOULD GIVE YOU COMPLETE INFORMATION!!!!!!

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amich1
Newbie

The fact that I have to now use an ad-blocker to check my e-mail online, and still have to put up with pop-up ads, is a definite change for the worse in quality.  Also have to put up with news headlines every time I check  my e-mail, which is also definitely not appreciated.

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Badcat1
Newbie

AOL stinks!!!!! I got Verizon for my bussiness. Not to see dumb ads and all the other **bleep**!!

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Backstagekid
Newbie

How did you manage to do the migraton? I see nowhere to do that. The only 

one they have takes me to FAQ over and over.

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irbrenda
Contributor - Level 1

Two questions:

1.   What if we change to AOL and decide to drop Verizon services altogether.  Do we lose or verizon.net email address or do we still get to keep it?

2. Also, I already have AOL from a zillion years ago and I get AOL spam mail only as I just checked it for the first time in probably 5 years.   Do I have to now change my sign-in address to the verizon.net one?   I mean what happens to my old AOL sign in?

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irbrenda
Contributor - Level 1

No notification here either.  And I tried to change over and it didn't work.

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Laurie752
Newbie

I am not sure if I ever received notification of the migration. How do I find that out? I tried to initiate the change to aol on my own but was not successful. Help

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Dogbyte2
Newbie

Since Verizon will no longer be providing this service can I expect my bill to reflect that lack of service?

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Angryuser1
Enthusiast - Level 2

I agree with this.  No notice, no choice, no real help for long-term customer.

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Angryuser1
Enthusiast - Level 2

I find this whole thing outrageous,  Any real solutions.

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Tim1010
Newbie

I set up an AOL email account over over a week ago, and since that time have not had a single email migrate to AOL.  I also can't get emails from verizon.net anymore, it just tells me to log on to mail.aol.com.  What's going on?

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DavidtiredofVz

When have terms and conditions been for both parties?  They're always a one-way street...

Perfect timing.  I'm willing to toss away 10+ years of this email address to avoid letting any other Vz subsidiary (AOL/Yahoo) screw with me.  Matches perfectly with the end of my 2-year FIOS contract.  Time to ditch it all.

Thanks, Verizon.  I appreciate the heck out of your efforts to not keep up your products and toss customers aside because you've acquired other companies and you'd like us to fund both of you...

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bubba253
Enthusiast - Level 2

AOL has been hacked from every angle for many years.  I am not a hacker but have seen it.  Verizon must think we are all **bleep**...I am in this business and went with verizon for exactly not this reason.  Not sure what I will do but will not go to AOL under any circumstances.

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bubba253
Enthusiast - Level 2

What they don't understand is that the email customer based is far more segmented than they imagine.  They don't get it.  What they do see is that google is making all kinds of revenue from email and verizon is not so off with your head!

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bubba253
Enthusiast - Level 2

Why is verizon eliminating email?  I think I know why.  It is all about revenue.  They apparently cannot figure out how to derive revenue from email.  So the shine is off the apple and they are dumping it.  Too bad since there is a segment of their customer base that will really be upset by this move...brainless!

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Babydoc1
Newbie

This appears to be quite legitimare - and VERY disappointing. It has been handled extremely poorly and I am afraid that transition for your clients will be difficult and time-concuming. COMPLAIN! They have lost  lot of business recently (as shown in their stock price) and despertely need to get their act together to survive. AOL is not the way to do this, nor is finding out about the email disconnect from other sources.

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Babydoc1
Newbie

   I very much resent hearing that you are discontinuing your email service via a post from WHYY! As a significant stockholder, I'm considering ditching my stake based upon this and obvious other Verizon failures of late. I depend upon this acct to filter muy emails from other sources and have specifically avoided any association with AOL since the Internet began - it has many shortcomings.

   I use Outlook as a funnel and would request DETAILED instructions about swiotching to another email account. I shall also consider using Comcast as amn alternative since you have handled this so abysmally.

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hcvone
Newbie

AOL sucks

Looks like headed back to Comcast

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