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mail rejection as exceeding databyte limit
newknee67
Enthusiast - Level 1
‎03-31-2011 05:08 PM

I've been trying to send messages on my verizon.net accout and I keep getting the following "rejection" message.  At first my email message had attachments that added up to over 4MB.  I subsequently reduced the message size to less that 1MB per message, but still get the same "rejection" message.  Is there a limit on the size that you can send.  I haven't (successfully) sent any other messages except for one earlier of about 1.5 MB

Your message cannot be delivered to the following recipients:

Recipient address:xxxxx
Reason: SMTP transmission failure has occurred
Diagnostic code: smtp;552 sorry, that message size exceeds my databytes limit (#5.3.4)
Remote system: dns;a.mx.mail.vresp.com (TCP|206.46.173.9|41056|207.7.157.230|25) (bounce02.sf.verticalresponse.com ESMTP)

2 Replies
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Re: mail rejection as exceeding databyte limit
Jaime_Lee
Specialist - Level 3
‎03-31-2011 05:30 PM

Hi, we have Lorena Mccalister, PLM from Verizon Message Center, answering questions for other members down on our Meet The Experts board.

http://forums.verizon.com/t5/Meet-The-Expert/quot-​Meet-The-Expert-quot-of-the-Verizon-Message-Cente...

Please stop by!

Thank You!

Jaime_Lee

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Re: mail rejection as exceeding databyte limit
Lorena_VZ
Contributor - Level 1
‎03-31-2011 05:59 PM

Dear newknee67,

I apologize for the inconvenience.

We have a 4-6 Mb size limit for outgoing emails. However, this size takes into account the size of the email body, attachments and email headers.

Would you be able to attach/include the error message you saw? It will certainly help us understand the issue better and address it as quickly as possible.

Thank you