notification to change email settings

[scififan2]

Hello! I recently received an email stating:

"Dear Valued Verizon Customer,

We understand that Internet security is important to you. In order to better protect your personal information, we've modified the way your Verizon email is sent/received through smart phones/tablets or email software such as Microsoft Outlook, Outlook Express, Apple Email, or Windows Live Mail. To benefit from this new level of security, you must update the email settings on every device used to access your Verizon email.

Please be advised that after April 28, 2015, you will not be able to access your Verizon email on any device that does not have the updated email settings shown below.

Note: No action is required if you access your email via Verizon Webmail (myverizon/webmail)."

I use Thunderbird on my pc to ready my email. I looked at the setting I use there andthey are different than the ones being required for this change. However, Thunderbird is not mentioned anywhere. Is there a way to find out if I need to make these changes or not? Thnaks for any help you cna give me!

[Justin46 · Accepted solution]

Yes you need to change them. I have Thunderbird, and while I do not use it regularly I just did a quick test and it worked just fine with the new settings.

__________________________________
Justin
FiOS TV: Extreme HD, Internet: 50/50, Digital Voice
VMS Enhanced Service: 1 server, 2 clients
Keller, TX 76248 (VHO 1)

[scififan2]

Hi! Thanks so much for your reply! I really appreciate your help!

[BigRed40]

I have an iphone 5. When I try to change the email outgoing setting to the smtp. setting, it says its verifying forever. It never gets to another stage. Any thoughts on how to fix that if it's true I won't be able to use the outgoing. setting after May?

[tns2]

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@BigRed40 wrote:

I have an iphone 5. When I try to change the email outgoing setting to the smtp. setting, it says its verifying forever. It never gets to another stage. Any thoughts on how to fix that if it's true I won't be able to use the outgoing. setting after May?

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I believe the dates are staggered, but yes once your date is reached you will not be able to get your email.  I don't have Iphone (I have an android) but others who have posted complete step by step details in older threads.  Including steps telling you when to restart your phone.

[5thwheeler]

How do I change the new email server setting on my android phone?

[MsSusan1]

I am trying to setup Thunderbird but keep getting password error msg. One note I found about this issue was

"Verizon are using SSL Version 3. It is a broken protocol that has been withdrawn from Thunderbird.

Ask Verizon when they will offer accounts with no encryption or ones using TLS."

Does this mean that I cannot use Thunderbird with Verizon's recommended settings?

(trying to figure out alternative to Verizon Webmail , Logon Issues are frustrating)

[scififan2]

Hi! I am using Thunderbird with the recommended settings and not having a problem. What version of Thunderbird are your using? What settings are you using?

[MsSusan1]

Last error msg. was "Sending of password for user MyName@verizon.net did not succeed. Mail server pop.verizon.net responded: Authentication failed". I have Thunderbird prompting for password each time.

I have tried various settings of pop.verizon.net, 995/smtp.verizon.net,465

incoming.verizon.net, 995/outgoing.verizon.net,465

changed user name to MyName@verizon.net instead of only MyName

I saw somewhere that someone had issues with longer, more complex passwords in Thunderbird. I prefer to use special charactors in my passwords but TB can't handle length or complexity??

Using latest version 31.6.0.

[tns2]

STICK TO THE CORRECT SETTINGS

If not using the Yahoo/Verizon interface.

• Username can have on POP server @verizon.net (not suppose to be needed).  Do not specify it on SMTP server.
• pop.verizon.net/995/(ssl/tls)
• smtp.verizon.net/465/(ssl/tls)/authentication required
• Normal Password

for Yahoo/Verizon users

• Do add @verizon.net
• incoming.yahoo.verizon.net/995/(ssl/tls)
• outgoing.yahoo.verizon.net/465/(ssl/tls)/authentication required
• Normal password

Screenshots from my Thunderbird (note i have two accounts defined, only fully showing one, and not yahoo user)

[NancyL2]

THANK YOU! Very helpful especially with pictures. The only thing I cannot figure out is how to make 995 my default Port. If I change the Security Setting, the Port changes back to 110 Default. Perhaps my computer technician has set Thunderbird so I cannot access it? I cannot get emails to my 2 subaccounts even after time spent on phone with technical supporter in India. I was getting emails on all 3 accounts, then later I stopped receiving emails to 2 subaccounts. No idea why. Frustrating!

[scififan2]

You need to change each subaccount just as you would the main account. The changes do not propagate to the sub accounts.

Have you tried selecting the security setting first and then entering the port number you want into the box next to where it says "default"?

[NancyL2]

Yes, changes were made to main account and 2 subaccounts.

Yes, changed security settings then port number.

All settings as Verizon instructed, but 2 subaccounts not receiving mail. I am receiving emails on my iPhone from the one subaccount linked to my iPhone, but not receving on my desktop computer.

[scififan2]

I am so sorry that I cannot help you! I hope someone else here can!

[tns2]

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@NancyL wrote:

THANK YOU! Very helpful especially with pictures. The only thing I cannot figure out is how to make 995 my default Port. If I change the Security Setting, the Port changes back to 110 Default. Perhaps my computer technician has set Thunderbird so I cannot access it? I cannot get emails to my 2 subaccounts even after time spent on phone with technical supporter in India. I was getting emails on all 3 accounts, then later I stopped receiving emails to 2 subaccounts. No idea why. Frustrating!

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Every time you change the security it automatically changes the port.  I believe that Thunderbird will actually change the port to the correct port, when you change the security.  The port 995 for SSL is actually the standard ports.  Are you sure you have SSL set when it changes to port 110 (the standard port for unsecured POP3).

[Kayver]

I had similar issues with Thunderbird when I had to change the port settings to support SSL. I'm posting here in the hopes it will help someone else. The solution for me turned out to be the firewall settings in my Westell 7500 router. I had it set to maximum security. When I changed it to minimum security, Thunderbird email worked with the new settings.

Not only did Thunderbird work, my Android tablet using wifi from the Westell router accepted the settings when it wouldn't before.

[groucho8941]

I changed the settings (my date on one account is June 2 and the other June 9) and I could receive email just fine but couldn't send email. Had to change the outgoing server back to the original settings to send email. This is with Mac Mail.

I remember a couple of years back they had people change the settings and they didn't work and everyone had to go back to the original settings. Could be the same thing all over again.