received this email is it valid or spam
pirate526
Newbie

Dear Valued Verizon Customer,

To further improve security and your online experience, Verizon has modified the way Verizon.net email is handled when sent or received through an email application (such as Outlook Express®, MS Outlook, Windows Live Mail or via hand-held devices).

In order to take advantage of these improvements, we are requiring customers to modify the server settings (also known as “POP” settings) for their email applications on every device used to access Verizon.net email.  Please update your POP email application’s inbound and outbound server settings as soon as possible to match the new settings below:

Server

Current Setting

New Setting

SSL Enabled

Port

POP3 Server

incoming.verizon.net

pop.verizon.net

YES

995

SMTP Server

outgoing.verizon.net

smtp.verizon.net

YES

465

Depending on your email application, you may need to disable/turn off Secure Password Authentication and, if applicable, make sure your Authentication method is set to “Password” or “Normal password” in order for the new settings to take effect and for your email to continue working properly.

Note – There are no setting changes when accessing Verizon.net email via MyVerizon/webmail.

If you need assistance in updating your settings, visit verizon.com/emailsettings for further information and step-by-step instructions.  You can also visit our online forum at forums.verizon.com for additional information, if available.

If you want to verify the validity of this notification and the instructions contained herein,  please sign into your MyVerizon.com account and click on “Check Verizon Announcements” under the “I Want to…” menu bar.

Thank you for being a valued Verizon customer.  Please act now to make sure your email account has the proper settings.        

Sincerely,

Your Verizon Team

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4 Replies
Hubrisnxs
Legend

Valid.

It even tells you to log into myverizon and check under announcements where you will see this very announcement.

cfstock1
Newbie

I had the same question about the announcement. I made the changes on my pc, and all is well with it. However, after making them to my iPad and iPhone, I can no longer get email on either one. Did you solve the mystery related to this?

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thirteen1
Enthusiast - Level 1

If this isn't spam, it might as well be.  It's been circulating for at least two years; the addressee is referred to as "Valued Verizon Customer" instead of by name; the signature is "Your Verizon Team"; and people who have (unwisely, I think) gone ahead and followed the instructions have found that they don't work.  All of these are hallmarks of prank spam.  If this email is actually from Verizon, they've done an extremely poor job here.  I won't be changing any settings until and unless I'm convinced this is real.  Get on the stick, Verizon — if this is really you, that is.

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tns2
Community Leader
Community Leader

@thirteen wrote:

If this isn't spam, it might as well be.  It's been circulating for at least two years; the addressee is referred to as "Valued Verizon Customer" instead of by name; the signature is "Your Verizon Team"; and people who have (unwisely, I think) gone ahead and followed the instructions have found that they don't work.  All of these are hallmarks of prank spam.  If this email is actually from Verizon, they've done an extremely poor job here.  I won't be changing any settings until and unless I'm convinced this is real.  Get on the stick, Verizon — if this is really you, that is.


This particular email is only a few months old.

But they really mean it this time.   They are going to close down some of the other older email options this time.

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