suspension of service
emailsuspension

I suspended my internet service for 3 months due to relocation. I was told by 2 diiferent agents before I put in the order for suspension that I could keep my verizon.net email and receive that email from a different location even though the internet service was temporarily suspended. Today, I received automated calls from verizon stating that my email address was changed and I needed to call them if that was not accurate. What is true?

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KH-OrnEsh1
Moderator Emeritus

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at: http://www22.verizon.com/content/contactus/

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