unable to access verizon email though e-mail client and smart phone
hrickpa
Newbie

starting today I am no longer to access 2 out of 5 email addresses through outlook 

keeps asking for my password this started after some reason the the account got locked for some reason. had to reset password to regain access only have access to web mail only. i have verizon yahoo mail  i get this error "

The server is currently unavailable. Please try again later" for the one.

the master one only has  access is throug webmail.verizon.com 

0 Likes
Reply
1 Reply
LawrenceC
Moderator Emeritus

Hi hrickpa,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

0 Likes
Reply