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updating Outlook 2013 when switching from Comcast to Verizon
mark2508
Newbie
‎10-02-2013 06:47 AM

I've serched this site but cannot find an answer to this question. Pardon me if it's been asked before. I recently switched from Comcast to Verizon. I successfully set up Outlook 2013 as my pop3 email client. However the Comcast server is still showing up in my folders view even though I deleted the Comcast server from my accounts set up page. Does anyone know how to remove this? Right clicking does not give me the option to delete.

Thanks in advance

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JOSEm441
Specialist - Level 2
‎10-03-2013 05:19 AM

OPen regedit, - Edit - find - check Match whole string - the search for Comcast Mail Server - delete the key.

Note it is normally recommended to back up the registry first this can be done from the regedit program - File - export

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PJL
Master - Level 3
‎10-03-2013 06:16 AM
@mark2508 wrote:

I've serched this site but cannot find an answer to this question. Pardon me if it's been asked before. I recently switched from Comcast to Verizon. I successfully set up Outlook 2013 as my pop3 email client. However the Comcast server is still showing up in my folders view even though I deleted the Comcast server from my accounts set up page. Does anyone know how to remove this? Right clicking does not give me the option to delete.

Thanks in advance

image

What happens when you right click on the comcast entry?  You should be given the option to close it which should eliminate it from the tree list.  The entry is pointing to a PST file for the old connection that you should just be able to close.

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