I got an email from Verizon stating that the credit card that I used to pay for my verizon.net domain was expiring. The email gave me useless instructions on how to change my credit card/account info. I called up Verizon and got extremely mad at the representative who kept trying to sign me up for auto-pay for my land line. (Yes, I still have a land line.) This representative transferred me to another rep who was much more sympathetic. However, he couldn't help either. Any ideas as to what I should do? Why does Verizon make it so hard to give them money? Thanks.
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.
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