Can I change back to the 550 minutes plan to start at the beginning of the billing cycle, eliminating the pro-rated charge? What number do I call to make this happen? Can this be done online? Please respond.
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Message was edited by: Verizon Moderator
If you cannot make your plan change on-line, I'd suggest you contact Customer Service:
Dial *611 from your cell phone
Monday-Sunday 6 am-11 pm