I was using my phone a lot and got a notice I went over my 4gb plan. It said I used 7gb. I didn't think I was using it that much, but to avoid the fees, I increased my plan to 10gb. I streamed a video for about 2 hours after that. When I checked again it said I was up to 14gb! I know i didn't use 14gb. It was late and I went to bed. When I checked it in the morning, it was at 8gb. This is where i figured it would have been after the 7gb notice. How would I have got a 14gb notice, only to have it back to where it should be. I am a week away from my billing cycle. How do I know the data usage Verizon is charging me is accurate?
Thanks for any advice.
Solved! Go to Correct Answer
Yes, I chose the option to backdate to the biginning of the billing cycle. It was 10/20/12.
Is there anyway to contest the usage on the bill if in the future I feel there is a problem? Is there a detailed usage report I could review?