Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Details on Social Media & Networking Data usage
JosieJ
Member

Over 50% of data on my plan is being shown as "Social Media & Networking".

I know via other posts, that VZW cannot tell you "what sites" are being accessed... But I need more info than its from "social media" .. I have NO facebook, twitter, snapchat, instagram etc accounts on this phone .. ITS NOT USED on this phone at all... so what other things can the over 4 GB per month be attributed too? 

0 Likes
Re: Details on Social Media & Networking Data usage
jav6
Sr. Member

@JosieJ wrote:

Over 50% of data on my plan is being shown as "Social Media & Networking".

I know via other posts, that VZW cannot tell you "what sites" are being accessed... But I need more info than its from "social media" .. I have NO facebook, twitter, snapchat, instagram etc accounts on this phone .. ITS NOT USED on this phone at all... so what other things can the over 4 GB per month be attributed too? 


Doesn't your device give you options to see which apps are using data and how much?

...Just another VZW customer...trying to offer some assistance...
0 Likes
Re: Details on Social Media & Networking Data usage
Tigerstep
Sr. Member

You know how you use your phone better than strangers on the internet.

0 Likes
Re: Details on Social Media & Networking Data usage
vzw_customer_support
Customer Support

JosieJ, we understand the importance of making sure you are aware of your data usage.Let's further investigate.  Can you tell us how you utilize your device in a 24 hour period? What types of apps do you use? Also how often do you connect your device to Wi-Fi?

 

Review more details about our Data Utilization Tool here http://vz.to/37Qguox. 

0 Likes