Discount for Connected Device (Apple Watch)

[TekDad]

So I have the 5G get more plan and so does my wife.  It clearly states for each of us that we get a 50% discount for a connected device like an Apple Watch.  So for my watch it’s 5 bucks a month instead of 10.  For my wife’s watch there is no discount.  10 bucks a month.  On my previous bills we both got a discount.  For the last few months she has not.  

So I spent 30 minutes on the phone and they tell me that now only one Watch can get the discount?  But it says on her plan she get’s 50% and for my plan it says I get 50%.  They told me I’m being billed correctly as only one watch get’s the discount.  It’s two plans.

Is anyone else in a similar situation?

Thanks!

[vzw_customer_support]

Good morning, TekDad. I'm sorry for the different information surrounding the Watch line on your line verses your wife's line. I would be just as confused, and curious. Do you both have the newer Get More Plan? 

I'm sending you a Private Message, to hopefully, better assist you.  -Vanessa

[TekDad]

Hi Vanessa,

Yes.  We both have the new 5G get more plan.  I did get your private message but there was no way to reply to it.

Thanks!