I am in a similar situation in Melbourne. I have a Blackberry and had Verizon set up my phone for use in Australia. When I arrived I have no service, have not been able to reach anyone at verizon by phone or email and am without the phone service i planned for. Help?
>>Branched from an earlier discussion<<
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From your cell phone, dial the plus sign, then 1 908 559 4899. If you're using a landline, dial one of the following: 1 800 730 014, or 1 800 551 111 or 1 800 881 100. After the tone, enter the calling card # 9085594899 and the pin 2392. After the tone enter 0 908 559 4899. It'll connect you to the vzw global roaming hotline and ask you for your 10 digit #. Either option will get you through to vzw global tech support which is a 24hr dept. Hope that helps