Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Line is not cancelled
VladK
Member

Just got back from Verizon store where I found out that the line I ordered to cancel was not cancelled. They say it will be cancelled after next pay cycle...

I was not using that line at all for a couple of years, in fact I was tricked to add this line by Verizon employee 4 years ago when buying iPhone for my daughter. She said that I can then transfer a number and cancel that line. Since that I was suspending/paying for that line and my cost for those years is $30 x 12 x 4, e.q. more than $1k. And now they just telling me again that line is not cancelled?

 

I was Verizon's customer for at least 14 years but now I'm getting out of this. The customer service is superbad.

This post just for people to know.

0 Likes