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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Phone Broke... Unlimited Data Plan
ethan1392
Member

I broke my phone about a month ago and switched to a standard phone without a data plan until I could get a new one. When I was in a store talking to a rep he said once I got another smartphone I could switch back to my unlimited data plan. Now I'm trying to switch back and the option isn't available to me. Was the rep misinformed about something? Is there any way to get my plan back?

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Re: Phone Broke... Unlimited Data Plan
budone
Sr. Leader
Sr. Leader

You are supposed to switch back to the unlimited plan within 14 days. However a rep on here, (You will have to search) stated it MAY be extended out to 30 days tops. But they will need to put through a request to do so.

 

If over 30 days, it is gone.

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