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Phone replacement affect plan?
patman541
Member

I have an LG Chocolate Touch with a dead touch screen. I got it before a data plan was required. My 2 year plan ends in May 2013.

Can I buy any kind of used smart phone to replace it without affecting the end date of my plan or mus I buy a used LG Chocolate Touch?

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Re: Phone replacement affect plan?
ashtontr
Sr. Member

If you replaced the touch with another touch, you will not need a data package, however, if you go to a smartphone, you will at least need the thirty dollar 2gb data package. Any basic phone can opt out of internet. However, if you do find a replacement for it, make sure customer service deletes it because it automatically adds in the system, you just need to request to remove it. I've done it myself quite a few times.

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Re: Phone replacement affect plan?
lewisr13
Leader

You can buy any smartphone, but in most cases you'll have to get a data plan. Only really old smartphones, multi-media phones and basic phones do not require a data plan.

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Re: Phone replacement affect plan?
patman541
Member

Thanks Lewisr13.

So, if I get an old smart phone like the Chocolate Touch, I won't have to get a data plan it seems.

If I do that, will that change the termination date for the contract or would that also not be affected?

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Re: Phone replacement affect plan?
ashtontr
Sr. Member

If you replaced the touch with another touch, you will not need a data package, however, if you go to a smartphone, you will at least need the thirty dollar 2gb data package. Any basic phone can opt out of internet. However, if you do find a replacement for it, make sure customer service deletes it because it automatically adds in the system, you just need to request to remove it. I've done it myself quite a few times.

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Re: Phone replacement affect plan?
patman541
Member

Thanks Ashton.

That's what I was afraid of. I guess I'll just make sure I get another Chocolate Touch.

Re: Phone replacement affect plan?
lewisr13
Leader

The Chocolate Touch was actually a "Multi-media" phone not a smartphone. They are a few phones that are formally known as a "multi-media" phone. These do not need a data plan, but you cannot activate it without one, you then need to call Verizon and have it removed as Ashton explained. We have the Env Touch, Samsung Rogue and the Kin2.