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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Question about cancelling an account...
illustrious
Member

My father recently passed away. He was/is the account holder for the cellphone plan that includes my phone. I've seen at least one post from a Verizon employee stating that I am able to cancel his contract early without early termination fees (provided I have something like a copy of a death certificate, which I do).

 

Question 1 - is this true?

 

Question 2 - If I cancel a contract in this manner, is there anything that stops me from signing a  new contract with Verizon? I like the service, but the plan is too expensive the way it is now and I would choose one that costs much less for just me.

 

Thanks in advance.

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Re: Question about cancelling an account...
DionM_VZW
Verizon Employee

Greetings illustrious. I too am very sorry for your loss. I want to thank the community for assisting you with this concern. I can also help! If you have not yet gotten his matter resolved, please send me a personal message through the forum. I will need to have your full name, your father's full name, and one of the mobile numbers on the account. Thanks again!

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