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Unlimited data plan prevents my phone from being a mobile hotspot
rsundermeyer
Member

Hi. 

I recently switched all my devices (3 phones and one mobile hotspot) from a 4 GB plan to an unlimited plan.

Since I have done that, my phones cannot act as a mobile hotspot.  I get an error saying I don't have a plan > 2 GB and that if I want to use my phone (which has unlimited data) as a mobile hotspot, I have to pay an additional subscription fee each month (about $30).

My need to use the hotspot capability on the phone is infrequent - so I don't want to pay a monthly fee for something I don't use every month, but when I need to do it, it is critical, so I'm wondering what my options are - other than take this phone off the unlimited and put it on its own plan.

Appreciate any ideas.

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Re: Unlimited data plan prevents my phone from being a mobile hotspot
vzw_customer_support
Customer Support

We certainly want you to have the features you need for your lines, rsundermeyer. We are here to help.

 

Not all unlimited plans offer the hotspot feature, so you would need to change to one that does offer what you need. Here is a link where you can review all of our unlimited plans and what each one offers https://www.verizonwireless.com/support/compare-unlimited/

 

StevenG_VZW

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Re: Unlimited data plan prevents my phone from being a mobile hotspot
Ann154
Expert
Expert

Which unlimited plan did you switch to?

 

If you switched to the Start Unlimited Plan, that plan doesn't have the mobile hotspot feature included. If you need the mobile hotspot feature, you need to switch to a plan that includes the mobile hotspot feature. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Unlimited data plan prevents my phone from being a mobile hotspot
Innova
Member

Wouldn't that be Verizon's "Visable" plan?  Unlimited and includes hotspot.  I'm looking into that plan which Verizon doesn't really promote much on their site.

Re: Unlimited data plan prevents my phone from being a mobile hotspot
Ann154
Expert
Expert

There are three current unlimited plans with the mobile hotspot feature. None of those plans are named "Visable". 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Unlimited data plan prevents my phone from being a mobile hotspot
vzw_customer_support
Customer Support

We certainly want you to have the features you need for your lines, rsundermeyer. We are here to help.

 

Not all unlimited plans offer the hotspot feature, so you would need to change to one that does offer what you need. Here is a link where you can review all of our unlimited plans and what each one offers https://www.verizonwireless.com/support/compare-unlimited/

 

StevenG_VZW

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Re: Unlimited data plan prevents my phone from being a mobile hotspot
vzw_customer_support
Customer Support

I just want to piggyback the comments from Ann154 and StevenG, Innova. 

You can check our plans at https://www.verizonwireless.com/plans/

 

If you need to change to a plan that offers Mobile Hotspot, you can check out http://vz.to/1P6c1xP. I hope this helps. 

 

TamaraH_VZW

Re: Unlimited data plan prevents my phone from being a mobile hotspot
vzw_customer_support
Customer Support

We always want to be transparent with you. We have a break down of what is included in our Unlimited Plans here: https://www.verizonwireless.com/plans/unlimited/ . Just select See Plan Details for more specific plan information. If you have any plan questions, please let us know. BrittanyC_VZW

Re: Unlimited data plan prevents my phone from being a mobile hotspot
rsundermeyer
Member

Thanks for the link.

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Re: Unlimited data plan prevents my phone from being a mobile hotspot
rsundermeyer
Member

Thanks for the links.

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Re: Unlimited data plan prevents my phone from being a mobile hotspot
Warfromnoflesh

Its Unlimited data . Verizon terrible. No hotspot available. Dont use this . Its a scam 🛑🚧🚥

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