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Verizon is fraudulently adding mobile protection plans to consumer account during an upgrade
rewren
Member

Verizon is fraudulently adding mobile protection plans to consumer account during an upgrade without prior authorization.  This is second time Verizon has committed this fraudulent act during an upgrade to a phone on my account.

 

I want Verizon investigated and fined/punished appropriately for committing these fraudulent acts.

I have written the BBB and I plan to write the FCC as well when the government shutdown concludes.

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