My wife received a Verizon promo email "Unlimited at a discount you'll love" and Verizon has refused to honor the promotion. The promotion states, "$25 /mo. off any Unlimited plan. With Start Unlimited, pay just $100/mo. for three lines. Plus taxes and fees. When you enroll in AutoPay. No restrictions on date or location listed. After switching over and having to pay over $175 for the exact plan with requirements listed, I am now told they don't have any record of the promo. I can just imagine if someone didn't understand this was not honored by Verizon, and they weren't paying attention to their billing they would be paying that inflated price. Nice job Verizon, trying to pull one over on the "old folks".
We greatly appreciate your loyalty and we want to help you stay! I apologize for the situation as you always deserve clear and accurate information. Please send us a Private Note and we can offer you more personalized support. -Yale